DJ

Kayten12 — Tue, 18 Apr 2023 16:13:21 GMT

Plan

Premium

Country

USA

Device

Samsung Galaxy S7

Operating System

Android

My Question or Issue

Everytime I try to use DJ my app crashes and force closes itself

Re: DJ

AlejaR — Wed, 19 Apr 2023 16:37:58 GMT

Hey @Kayten12,

Thanks for posting in the Community and welcome.

In this case, we'd recommend starting by reinstalling the app on the affected device to see if you notice any difference. You can find out the steps to do it in this article.

If the above doesn't do the trick, would you mind sending us the exact Spotify and Android versions you're running on the affected device? You can check the Spotify version by following these steps.

Lastly, we'd recommend checking if perhaps there are any pending updates for your OS device. If yes, try updating it to check if you notice any difference.

Keep us in the loop!

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DJ

Re: DJ