topic Re: Songs won't play automatically in Android

Songs won't play automatically

Iamsecond — Fri, 21 Apr 2023 17:39:45 GMT

Plan

Premium

Country

USA

Device

(Samsung Galaxy s21)

Operating System

(Android)

When i tap a song it has me click play instead of playing automatically. How do I fix this?

Re: Songs won't play automatically

AlejaR — Sat, 22 Apr 2023 18:56:31 GMT

Hey @Iamsecond,

Thanks for posting in the Community and welcome.

In this case, we suggest you start off with a clean reinstall of the app on your smartphone. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can find out the steps for doing it here.

If the above doesn't do the trick, we'd like to gather some additional info. Would you mind sending us the make/model and OS of the affected device along with the Spotify version you're running there?

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.

Keep us in the loop!

Re: Songs won't play automatically

Iamsecond — Sat, 22 Apr 2023 22:41:26 GMT

It seems to have corrected itself. Thank you for the input, and I will do what you said if this comes up again. Thank you for your help!

Re: Songs won't play automatically

AlejaR — Sun, 23 Apr 2023 22:53:45 GMT

Hey @Iamsecond,

Thanks for your reply 🙂

We really appreciate you keeping us posted about this inconvenience. We’re happy to know you could sort this out. Don't hesitate to reach out if you need us again.

If anything else comes up, the Community will always be here for you.

Cheers!