topic Lyrics won't show due to "About the Artist" info showing instead in Android

Lyrics won't show due to "About the Artist" info showing instead

bret_wieseler — Wed, 17 May 2023 23:21:29 GMT

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

Re: Lyrics won't show due to "About the Artist" info showing instead

Joan — Fri, 19 May 2023 06:28:10 GMT

Hi there @bret_wieseler,

Thanks for reaching out. If you're referring to the desktop UI, then the button to show lyrics is still in the bottom right where it was before. Is this what you're referring to? What exactly do you see on your end? Some screenshots would be very helpful.

Let us know how it goes.

Re: Lyrics won't show due to "About the Artist" info showing instead

ibsxra0y9vjjx10b5r2j — Mon, 29 May 2023 19:56:42 GMT

The “all about the artist” replaced the lyrics on iPhone. How do we get the lyrics back??

Re: Lyrics won't show due to "About the Artist" info showing instead

nsnsndisisi — Tue, 30 May 2023 13:10:10 GMT

no that’s not what he was referring to, on iphone you now can’t see lyrics for certain songs as it is replaced with ‘all about artist’ and there is no way to get it back. attached images to explain

Re: Lyrics won't show due to "About the Artist" info showing instead

Yordan — Sat, 10 Jun 2023 10:03:01 GMT

Hey @nsnsndisisi,

Thanks for clarifying.

Looks like you’re seeing a recent change our tech folks have made.

We're are often trying out possible alterations to the app, so you might occasionally see something your friend doesn’t, or get a new feature to try temporarily. Your feedback on this is important and valuable to us, so thanks for sharing it here. Rest assured it has been forwarded to the relevant team.

The Community is always here if something else comes up.

Re: Lyrics won't show due to "About the Artist" info showing instead

Thebetattester — Wed, 07 Jun 2023 21:15:51 GMT

Hi Yordan, it´s very upsetting that we can´t get the lyrics anymore on iPhone, is there any way we can fix the issue? Thanks

Re: Lyrics won't show due to "About the Artist" info showing instead

PurpleLove — Fri, 09 Jun 2023 06:10:33 GMT

It’s SUPER frustrating considering it was working fine until this ridiculous update showed up. Spotify, please change it back.

why can't I see my spotify lyrics even though I've uninstalled and reset

yeriiloveeiii — Fri, 09 Jun 2023 17:02:19 GMT

I've reinstalled and reset, and changed accounts but I still can't see my spotify lyrics.. and just shows up “about the artist”

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

ZRN_XYZ — Sat, 10 Jun 2023 04:19:37 GMT

Yeah, I can completely relate. ITS SO ANNOYING. Please fix this

Re: Lyrics won't show due to "About the Artist" info showing instead

BrainBlow — Sun, 11 Jun 2023 00:02:11 GMT

I can't see the lyrics on Android because of this. Super frustrating!

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

Dian — Sun, 11 Jun 2023 07:29:43 GMT

Hey @yeriiloveeiii,

Thanks for posting in the Community.

Do people using the app around you have the Lyrics option for their accounts?

What's the device you're using? We also need the app version.

Keep us posted,

Cheers!

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

shahebaz — Sun, 11 Jun 2023 07:44:54 GMT

I also have the same problem, I can't see the lyrics of my songs, how to solve the problem

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

yeriiloveeiii — Sun, 11 Jun 2023 07:48:41 GMT

I use phone (Android)

Re: Lyrics won't show due to "About the Artist" info showing instead

Andersyn — Mon, 12 Jun 2023 00:28:32 GMT

Disabled folk often need to be able to read the lyrics to understand the the words in the song. Hope you can fix asap. Thnks

Lyrics not showing

jaye_rdjy — Mon, 12 Jun 2023 12:41:05 GMT

Plan

Free

Country

Philippines

Device

Infinix ZERO 5G

Operating System

Android 12

My Question or Issue

The lyrics on my mobile app aren't showing. Already tried to reinstall the app five times and cleared the cache. The lyrics shows when I log into different account (my roommate's) but when I go back to mine, lyrics aren't there. How do I fix this?

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

Joan — Mon, 12 Jun 2023 14:11:48 GMT

Hi there @yeriiloveeiii and @shahebaz,

Can you confirm if the behaviour is only on mobile or also on Desktop and in the webplayer? If you haven't tested that out yet, please do so.

Keep us posted

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

yeriiloveeiii — Mon, 12 Jun 2023 14:16:06 GMT

it only happens on my phone.. I've checked on other devices and they show up the lyrics..

Re: Lyrics won't show due to "About the Artist" info showing instead

Jenny_xxp21 — Tue, 13 Jun 2023 00:31:08 GMT

the lyrics to this song showed before, now thanks to this update, a lot of songs lyrics are not showing.

Re: why can't I see my spotify lyrics even though I've uninstalled and reset

OscarDC — Tue, 13 Jun 2023 16:21:50 GMT

Hey @yeriiloveeiii,

Thank you for keeping in contact.

Since it's affecting your mobile device only, it sounds like you’re seeing a recent change we’ve made.

We’re always testing possible improvements, so you or someone else may see something new or get a limited feature temporarily on the app. We’re sorry that this means you’re not able to use Spotify like you wish to at the moment, but it will get better in the future.

Once again, thanks for the feedback. We appreciate it.

Let us know if we can help with anything else.

Re: Lyrics won't show due to "About the Artist" info showing instead

zayvie — Sat, 17 Jun 2023 15:16:30 GMT

Why would y'all add that right there replacing the lyrics, if i wanted to knw abt the artist id just click on their name under the song 😭😭. This makes it harder to learn new songs 😕😕

Its better to add a "hide lyrics" button or toggle the 'about artist' section under the song on and off in settings