topic Re: Auto Refresh in Android

Auto Refresh

CrystalZol — Thu, 18 May 2023 03:12:04 GMT

Plan

Premium

Country

United States

Device

(Samsung Galaxy S22 Ultra)

Operating System

(Android)

My Question or Issue

My app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or album again and again. I have already tried clearing my cache and uninstalling and reinstalling my application. Both my phone and Spotify app are up to date. This has been happening for at least two weeks.

Re: Auto Refresh

MihailY — Fri, 19 May 2023 06:37:10 GMT

Hey @CrystalZol,

Thanks for reaching out.

If this happens when you close the Spotify app, please know that this is expected behavior. However, if it happens when navigating away from it (switching to a different app or your phone's home screen), we'd suggest checking your phone's settings and making sure that Spotify is set as an exception in any battery- or memory-optimizing services.

We hope this helps.

Re: Auto Refresh

CrystalZol — Fri, 19 May 2023 06:54:04 GMT

I have already checked my setting. Spotify has full permissions. I have also done a clean reinstall.

Re: Auto Refresh

Wimands — Fri, 19 May 2023 15:56:54 GMT

This is happening to me as well. It happened after the last update.

Re: Auto Refresh

OscarDC — Sat, 20 May 2023 16:16:31 GMT

Hey folks,

Thank you for keeping in contact and for the info shared.

@CrystalZol, if you have tried the previous suggestion already, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out.

Also, @Wimands could you confirm if you've tried the process mentioned by @MihailY and a clean reinstall as well?

Lastly, to continue investigating this, include in your next response the exact OS version and the Spotify version you're currently running.

We'll be on the lookout.

Re: Auto Refresh

thilothawin — Wed, 24 May 2023 19:08:06 GMT

Has this been resolved? I have exactly the same problem on my S10+ since approx. 2 weeks and I have tried the basics with no success

Re: Auto Refresh

nehiod — Thu, 25 May 2023 07:32:25 GMT

Just chiming in to say that I'm having the exact same issue on Samsung Galaxy M51. Pretty frustrating to have to navigate every time I switch back to Spotify.

Re: Auto Refresh

MihailY — Fri, 26 May 2023 08:22:50 GMT

Hey folks,

In this case, it's best to reach out to Samsung Support for further steps on how to tweak your phone's settings and prevent this issue from happening.

Let us know how it goes.

Re: Auto Refresh

nehiod — Fri, 26 May 2023 09:21:01 GMT

I'm not sure how my phone software could have an effect here as I have not updated my software in a while and Spotify worked just fine until recently. Please do not be so quick to dismiss a real problem.

Here's a short screen recording showing exactly what happens even with battery optimization completely turned off for Spotify. I could not upload it here due to file size limitations. https://streamable.com/84an3v

Re: Auto Refresh

xtn1 — Fri, 26 May 2023 09:48:40 GMT

This is happening to me as well on my Galaxy S23+. I've tried everything from giving it full permissions, turning RAM Plus all the way to the full 8GB, Putting Spotify into "never sleep" mode. And it consistently does the annoying refresh. And Spotify is the only app that exhibits this behavior. Everything from Facebook, yelp, YouTube, are all fine except spotify.

Re: Auto Refresh

CrystalZol — Fri, 26 May 2023 21:40:23 GMT

My Spotify continues to have this issue. As other people have stated I do not think this is on Samsungs side.

Edit: I just saw this was done on purpose. That's ridiculous to be now "expected behavior". I hope more of us complain to Spotify.

Re: Auto Refresh

xtn1 — Sat, 27 May 2023 01:35:56 GMT

No. What he meant by saying expected behavior is when you actually close the app. Not the problems we are experiencing in regards to just simply minimizing Spotify or going to a different app. This is NOT normal expected behavior.

Re: Auto Refresh

xtn1 — Sat, 27 May 2023 01:38:38 GMT

Somebody please get to the bottom of this. This is a pretty big problem to your customer base. I just tested it out using an iPhone 6s I have laying around and it did not exhibit this behavior.

Re: Auto Refresh

thilothawin — Mon, 29 May 2023 19:28:05 GMT

I hope this gets fixed very soon, it's very annoying

Re: Auto Refresh

Stoneyboarder68 — Wed, 04 Dec 2024 02:19:26 GMT

Here we are in the end of 2024…. And this issue still plagued people… lately it’s been driving me nuts! And I’ve been updating regularly,hoping the issue will be fixed!!!!! It’s sooooo irritating! Almost throw your phone irritating

Re: Auto Refresh

Gabriel-vitteri — Wed, 05 Mar 2025 23:08:45 GMT

This has also happened to me ever since I started using Spotify on my computer, it will reload the page every time I log back in to my computer. This is my not a problem for any other website I use. Does anyone else have this problem or is it a hardware thing on my end?

App home screen reloads every time I enter and click back from a playlist or album

Nathan_cpt — Thu, 18 Sep 2025 08:14:08 GMT

Plan

Premium

Country

South Africa

Device

Samsung A35

Operating System

Android 14

My Question or Issue

When I enter an album or playlist from the app home screen and press back with the default Android back button, the homescreen reloads and takes me back to the top instead of just leaving me where I had scrolled to on the home screen.