topic Re: How can i fix my spotify display bar? in Android

How can i fix my spotify display bar?

Fri, 21 Apr 2023 11:39:39 GMT

My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new song (sorry if that's too confusing)

Re: How can i fix my spotify display bar?

OscarDC — Sat, 22 Apr 2023 15:43:21 GMT

Hey there,

Thank you for reaching out to the Community and welcome.

This type of issue is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

Hope this helps. Let us know how it goes.

Playing now bar not updating in android

XdekHckr — Wed, 18 Oct 2023 11:05:12 GMT

Playing now bad in notification section is not updating playing status (button state) or song name. It makes Bluetooth devices unable to stop playing (it can start tho) songs, also it is annoying because it's bugged on lock screen.

Re: Playing now bar not updating in android

XdekHckr — Wed, 18 Oct 2023 09:19:39 GMT

Android 14 (google Pixel Fol)

Video link proof (unable to embed it, because it asks for YouTube link): https://i.imgur.com/SIZKr1c.mp4

Re: How can i fix my spotify display bar?

spacerock27 — Sat, 28 Oct 2023 15:15:41 GMT

Experiencing the same issue. Complete reinstall didn't help.

Asus Zenfone 8 (Android 13, custom ROM)

Spotify version 8.8.80.599, no updates in the Play Store as of writing

Re: How can i fix my spotify display bar?

AlejaR — Sun, 29 Oct 2023 15:47:14 GMT

Hey @spacerock27,

Thanks for your reply and for the info shared.

In this case, we'd recommend clearing the cache directly from the app settings. To do it, go to the app, select your profile picture and tap on Settings and privacy. There, under Storage, select the Clear cache option.

If possible, select Remove all downloads option under Storage as well. Be aware this last option will remove all your downloaded content. Once you've done that, close the app, making sure it’s not running in the background. Afterwards, open it and check if this continues to happen.

If the above doesn't do the trick, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

Keep us in the loop!

Re: How can i fix my spotify display bar?

spacerock27 — Wed, 01 Nov 2023 13:43:35 GMT

As I had stated, I had completely uninstalled the app from within Android and reinstalled. Issue persisted afterwards.

Behavior is basically as shown in an earlier post by someone else in this thread. Unfortunately, it's fairly hard to reproduce on command, as I can't figure out the exact scenario that causes it.

Re: How can i fix my spotify display bar?

Yordan — Thu, 02 Nov 2023 14:48:08 GMT

Hi @spacerock27,

Thanks for sending over the video!

Could you try signing out from the account > restart your device > log back in again? As odd as this may sound, this action will resync your account info.

If possible, could you also ask a friend or family member to sign into their account on your device to check if the same thing happens to them?

Let us know how it goes. Cheers!

Re: How can i fix my spotify display bar?

spacerock27 — Thu, 02 Nov 2023 23:00:05 GMT

Alright, tried logging out and back in. As expected, was able to still cause the behavior.

Also tried on another device, also on Android 13, and have been able to reproduce, though I'm still unsure how to reproduce. It seems to happen after some period of time?

Re: How can i fix my spotify display bar?

MihailY — Sat, 04 Nov 2023 05:31:58 GMT

Hey @spacerock27,

As a next step, can you please go through your phone's settings and make sure Spotify is excluded in any memory- or battery-optimizing services and has the necessary permissions enabled? Feel free to reach out to your device manufacturer for a detailed guide on this.

Let us know what happens.

Re: How can i fix my spotify display bar?

spacerock27 — Sat, 04 Nov 2023 11:36:19 GMT

Set battery optimization to Unrestricted and still got it to happen. App has Notifications permissions enabled

Plus side is that I think I've found a consistent way to cause it.

Play some music

Stop playing for about 15min (or longer)

Go back to playing music

Re: How can i fix my spotify display bar?

spacerock27 — Sat, 04 Nov 2023 13:27:55 GMT

Incidentally, installed an older version from an APK file (8.8.76.667) and this version doesn't seem to have this problem.

Re: How can i fix my spotify display bar?

MihailY — Sun, 05 Nov 2023 14:39:54 GMT

Hey @spacerock27,

Thanks for the additional info.

We've forwarded this to the relevant team here at Spotify, however, we can't confirm when it will be addressed. In the meantime, please make sure to keep your app up-to-date.

Cheers,

Re: How can i fix my spotify display bar?

spacerock27 — Wed, 08 Nov 2023 02:57:08 GMT

Issue persists in 8.8.82.634

Re: How can i fix my spotify display bar?

MaumauSTS — Thu, 14 Mar 2024 01:51:25 GMT

I'm still having this problem, Galaxy S10 Android 12

Re: How can i fix my spotify display bar?

rjkrkorlelwk — Thu, 14 Mar 2024 02:24:20 GMT

I'm also having this problem. Galaxy s22 Android 13

Re: How can i fix my spotify display bar?

MihailY — Fri, 15 Mar 2024 08:30:33 GMT

Hey folks,

We're investigating some issues with the Spotify widget here. If your issue differs from what is being reported in the thread, please let us know and send over a few screenshots or a short video along with your exact Spotify version.

Cheers,

Reproductor multimedia en barra de notificaciones y otros.

Breakgreen — Fri, 13 Dec 2024 14:51:49 GMT

Plan

Gratuito

País

El Salvador

Dispositivo

(Samsung Galaxy A21s)

Sistema operativo

(Androide 12)

Mi pregunta o problema

El reproductor multimedia al menos en mi caso no reacciona, presionó cualquier botón, como adelantar o pausar y no reacciona, no es hasta que use el widget o ir directamente a la aplicación para pausar una canción, por que de lo contrario en el reproductor de las notificaciones no funcionan, y tarda demasiado en responder, por ejemplo, pasan varios minutos desde que por ejemplo pausar una canción desde el reproductor del panel de notificaciones, cuando al cabo del tiempo me pausa otra canción que esté escuchando de la nada, a veces sucede eso, o simplemente no reacciona, además, hay algunos errores en cuanto al botón de pausa/play del reproductor interno, (horizontal) y cuando en una canción uno baja a ver más información sobre el artista (el reproductor que se pone en la parte superior de la app)