topic Re: App isn't compatible with your device in Android

App isn't compatible with your device

IgorB1 — Fri, 07 Apr 2023 22:13:49 GMT

Plan

Free/Premium

Country

Canada

Device

Samsung s22+ (2022)

Operating System

Android 13

My Question or Issue

The spotify app became unavailable on my device: there is an issue in play store " your device isn't compatible with this version " . I tried to reinstall the app. However, the problem wasn't solved and now I can't download spotify.

Re: App isn't compatible with your device

Alex — Sun, 09 Apr 2023 08:21:20 GMT

Hi there @IgorB1

Thanks for the post.

Can you try downloading the app from this link here? It's the official Spotify download page.

Let us know how it goes.

Re: App isn't compatible with your device

Oleg5 — Thu, 09 Nov 2023 07:25:02 GMT

I have a family subscription and we all use Xiaomi 12 phones with MIUI 14. Google Play says "This device isn't compatible with your device anymore. Contact developers for more info." when I try to update it. For now it works, I afraid if someone in our family loose a phone we will have to option, but look for alternatives. Are there any plans to support Xiaomi devices further?

Re: App isn't compatible with your device

BB549 — Thu, 09 Nov 2023 21:45:58 GMT

I appear to have a similar problem to the OP. I just bought a new phone (moto g32, which apparently runs on Android 12), but in the google play store, the Spotify app displays "Your device isn't compatible with this version". The same message appears when I try going to download from the official page you have linked here. I am currently using my way older phone as a "Spotify phone" as if we were still in the era of the iPod. Not ideal!!! Thanks for any insights for how to get Spotify to work with my new phone.

Re: App isn't compatible with your device

Ambrose2 — Thu, 30 Nov 2023 15:53:57 GMT

Hello My name is Ambrose . My device is Oppo A92 and got 11.1 android version. My problem is i can't download spotify on my device because Google playstore show me that "This App is compatible with you device version". So i search on google to fix the problem and i saw your msg to with official spotify download link that leads to Google playstore and Amazon. Can u fix that for me Alex?

Re: App isn't compatible with your device

Maria — Sun, 03 Dec 2023 14:25:44 GMT

Hey there @Ambrose2,

Thanks for posting in this thread!

We had a look into this and it seems like it might to be an issue from Google Play's end. What you can try in this case is to follow these steps to see if they make any difference.

You can also try clearing saved cache from Google Play by following the steps mention in this thread.

Shouldn't that do the trick, we recommend reaching out to Google for further help.

Fingers crossed it works for you! Cheers.