topic Re: App stories are buggy in Android

App stories are buggy

Robert_Bobby_Knobloc — Mon, 25 Dec 2023 20:33:00 GMT

Plan

Premium

Country

Czechia

Device

Xiaomi Pad 6

Operating System

Android 13

My Question or Issue

Re: App stories are buggy

Lyubka — Wed, 27 Dec 2023 08:09:37 GMT

Hey @Robert_Bobby_Knobloc,

Thank you for reaching out here in the Community.

In this case, we'd like to gather as much info as possible. Is this happening on all of your devices? It's also a good idea to let us know if the issue started after a recent update.

On another note, would you mind letting us know what troubleshooting you've tried so far? This'll help us avoid repeating steps.

We'll be on the lookout for your reply 🙂

Re: App stories are buggy

Robert_Bobby_Knobloc — Thu, 28 Dec 2023 15:58:55 GMT

No, this issue is just on this device. This issue started after the download.

Re: App stories are buggy

Susan_GP — Fri, 29 Dec 2023 16:51:54 GMT

Hi @Robert_Bobby_Knobloc,

Thanks for your prompt reply.

In this case, we'd recommend trying the following:

Open Settings.
Search for ‘Animation’.
Toggle the switch for Remove animations to turn it on/off.
Check if that helps.

Note: Your device may list these options under a different heading, or you may have options to adjust your animation scale. You can check out more detailed steps, including screenshots, in this thread.

If that doesn't do the trick, we'd recommend running a clean reinstall of the Spotify app.

Let us know how that goes.