topic Re: Spotify connect, volume slider disabled in Android

Spotify connect, volume slider disabled

Blutarsky — Sat, 18 Sep 2021 23:20:17 GMT

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device

Tried so far:

- Android (Galaxy S20) to Android (Galaxy S10)

- Android (Galaxy S20) to iPad

- Macbook to Android (Galaxy S10)

The volume control is disabled!
I have read this post, which is dated 2019 and states that this feature has been disabled, however it worked up to a few months ago

Re: Spotify connect, volume slider disabled

Novy — Sat, 18 Sep 2021 23:31:42 GMT

Hey @Blutarsky,

Thanks for reaching out here in the Community 🙂

Would you mind letting us know the OS versions of your devices, along with the exact Spotify version you're currently running?

Also, when did you start to notice this behavior?

We'll be on the lookout for your reply.

Re: Spotify connect, volume slider disabled

Blutarsky — Sun, 19 Sep 2021 10:49:27 GMT

Hello, I have noticed this behaviour since a few days.

Galaxy S20 - Android 11 - Spotify 8.6.62.1029
Galaxy S10 - Android 9 - Spotify 8.6.62.1029
iPaid Air - iOS 12.5.4 - Spotify 8.6.62.1035
Macbook Air - OSx 11.5.2 - Spotify for macOS (Intel)
1.1.68.628.geb44bd66

Re: Spotify connect, volume slider disabled

Alex — Mon, 20 Sep 2021 12:26:19 GMT

Hey @Blutarsky,

Thanks for the detailed info.

Can you let us know if the following works:

Play a song on your laptop
Open Spotify with your phone as well
Click on the Connect icon (on Mobile) and you should see a green volume slider there. Try changing the volume from there.
Let us know if that's reflected on the laptop

We'll be on the lookout for your reply.

Re: Spotify connect, volume slider disabled

Blutarsky — Tue, 21 Sep 2021 19:31:16 GMT

Hello!

So, yes the slider is visible! What has changed is that the volume is no more adjusted through the physical buttons on the phone.

BUT:
- it will only work when music is played on Macbook (or a Windows PC)

- When music is played on a Smartphone (any) or the iPad, it will not work. The slider is not visible (or dimmed on Macbook and PC)

Re: Spotify connect, volume slider disabled

CarlosE — Wed, 22 Sep 2021 20:05:42 GMT

Hi again @Blutarsky,

Thanks for your reply and the extra info.

We can confirm that it's expected behavior that the volume can't be controlled from the desktop app or a mobile device when the playback is coming from a mobile device. However, as you mentioned, it is possible to control the volume of the desktop app from a mobile device via Connect.

In this case, we recommend checking our Ideas board to see if there are any related ideas or you can also submit your own. Others can then vote for it or add to the conversation to show their support. You can find the steps to submit a new idea in this article.

You can also read more about how feedback on ideas reaches Spotify here.

If you have any questions or need anything else, the Community is here for you.

Cheers!

Re: Spotify connect, volume slider disabled

Sohailmath — Thu, 07 Apr 2022 05:06:20 GMT

Facing same problem. Latest Spotify installed on my two Android phones and Macbook.

a)- When music is played on Android_1 attached to by Old Hi-Fi System, I can't change volume neither using my Macbook, nor Android_2.

But

b)- When music is played on Macbook, it can be controlled by Androids.

Please fix issue a). Thanks.

Re: Spotify connect, volume slider disabled

Alex — Fri, 08 Apr 2022 10:07:23 GMT

Hey @Sohailmath,

Thanks for the post.

As @CarlosE has mentioned above, this is expected behavior and it's how the app is currently functioning. We understand that not being able to control volume between devices freely is disrupting your user experience and we've passed this feedback on to the right folks at Spotify, who are working on making the app better.

Currently we don't have any official information if this functionality will be improved in future updates and whether it's even possible.

Hope you find this information useful.

Re: Spotify connect, volume slider disabled

pa-002j31_cun — Sun, 08 May 2022 15:47:31 GMT

This still seems to be an issue. Not being able to control volume remotely has ruined a lot of listening.

Re: Spotify connect, volume slider disabled

Gabyohm — Sun, 05 Jun 2022 09:41:02 GMT

I miss being able to control spotify volume on my mobile with the physical up and down volume buttons.

Re: Spotify connect, volume slider disabled

kandetvara — Tue, 12 Jul 2022 17:43:41 GMT

This is highly disturbing! It worked in the past but with the new release of spotify's sw this feature (controlling the volume remotely) is not there anymore. This can't be a feature - this is a bug! I really loved adjusting the volume via my mobile phone for all other devices I was listening music on (stereo, bose, amazone cube, ...)

Re: Spotify connect, volume slider disabled

experience_songs — Sat, 03 Sep 2022 16:04:31 GMT

Hi, ok, but one reason that many customers choose Spotify was this (remote controling, full functional), now that's problematic, may be disappointed.. and don't prefer it anymore!

Re: Spotify connect, volume slider disabled

maxme1 — Thu, 27 Jul 2023 09:23:11 GMT

+1 premium user disappointed 🙂

Re: Spotify connect, volume slider disabled

Jamesdiener — Fri, 24 Nov 2023 20:18:01 GMT

yes not good. I also want to control the volume of the playback on the Amazon fire tv through my Spotify app on the phone, that did work with earlier versions

Re: Spotify connect, volume slider disabled

WhiteWolf21 — Fri, 01 Dec 2023 14:45:42 GMT

One thing that sucks is the fact that the website will not let you make the volume on one side speaker louder than the other. This is highly valuable to me because of losing partial hearing. The app however lets you do this, but on the school’s iPad I cannot download the app. Is this changeable??

Re: Spotify connect, volume slider disabled

fixsoptifyconnectFFS — Wed, 06 Dec 2023 10:36:42 GMT

This sucks. spotify **bleep**ing sucks now and doesnt seem to know their customers. Im unsubbing my entire family for another service. we just want as a family to control a local tablet. thats it. we were able to some time ago but now the volume sliders are grayed out (Mobile to mobile device on same network).

Dont let me check versions**bleep**, everything is up to date.

Any ETA on a fix? people have thjis issue since **bleep**ing 2014. disgrace

Re: Spotify connect, volume slider disabled

EdgarasHi — Fri, 22 Dec 2023 08:26:28 GMT

Please fix this ASAP. My old HI-FI system is streaming from an old Android phone which I would like to controol (volume) on my other phone in my hand anywhere in the house.

Re: Spotify connect, volume slider disabled

elerner61 — Wed, 27 Dec 2023 16:04:19 GMT

I use the volume slider at the bottom of the Current Device screen. Get there by clicking the icon that looks like a speaker usually

Re: Spotify connect, volume slider disabled

Njshoreguy — Mon, 24 Jun 2024 19:58:57 GMT

What I have done is feed my amp from an Alexa puck device, then I play it through that. I can control the songs on the Spotify App and Volume on the Alexa App.

Volume slider missing from source/queue button

Yirmeyahu717 — Fri, 16 May 2025 16:12:26 GMT

None of the blow information is required. However, the more you provide the easier it will be

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am severely disabled and the removal of the volume slider has made it very hard for my hands to turn up or down with the volume buttons on the side of the phone.