https://community.spotify.com/t5/Android/Andoid-Spotify-won-t-open/m-p/5819266#M206348 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26099275">@AlePérez</a></SPAN>,<BR /><BR />Thanks for reaching out!<BR /><BR />Could you check for any available updates for your device's operating system? Does the same thing happen when connected to a different network? For example, if you're currently on WiFi, you can try using 4G/5G.<BR /><BR />Also, just to confirm, did you perform a clean reinstall of the app as described <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>? A clean reinstall will clear any saved cache within the app.</P> <P>&nbsp;</P> <P>Keep us posted on how it goes.</P> Tue, 16 Jan 2024 15:47:58 GMT Maria 2024-01-16T15:47:58Z https://community.spotify.com/t5/Android/Andoid-Spotify-won-t-open/m-p/5817232#M206319 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Argentina</P><P><STRONG>Device</STRONG></P><P>Motorola Moto E5 Plus</P><P><STRONG>Operating System</STRONG></P><P>Android 8.0.0</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>Hi!</P><P>&nbsp;</P><P>When trying to open the app, the Spotify logo is showed and then the app is closed without sending any message. I've tryed cleanning all the app data, uninstall, restart the phone and install again; and nothing has changed.</P><P>&nbsp;</P><P>Hope you could help me.</P> Mon, 15 Jan 2024 15:28:26 GMT https://community.spotify.com/t5/Android/Andoid-Spotify-won-t-open/m-p/5817232#M206319 AlePérez 2024-01-15T15:28:26Z https://community.spotify.com/t5/Android/Andoid-Spotify-won-t-open/m-p/5819266#M206348 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26099275">@AlePérez</a></SPAN>,<BR /><BR />Thanks for reaching out!<BR /><BR />Could you check for any available updates for your device's operating system? Does the same thing happen when connected to a different network? For example, if you're currently on WiFi, you can try using 4G/5G.<BR /><BR />Also, just to confirm, did you perform a clean reinstall of the app as described <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>? A clean reinstall will clear any saved cache within the app.</P> <P>&nbsp;</P> <P>Keep us posted on how it goes.</P> Tue, 16 Jan 2024 15:47:58 GMT https://community.spotify.com/t5/Android/Andoid-Spotify-won-t-open/m-p/5819266#M206348 Maria 2024-01-16T15:47:58Z