https://community.spotify.com/t5/Android/My-Spotify-app-is-not-loading/m-p/5886879#M207369 I'm using the premium package and my Spotify app is not loading both while online and offline Thu, 15 Feb 2024 12:24:56 GMT 2024-02-15T12:24:56Z https://community.spotify.com/t5/Android/My-Spotify-app-is-not-loading/m-p/5886879#M207369 I'm using the premium package and my Spotify app is not loading both while online and offline Thu, 15 Feb 2024 12:24:56 GMT https://community.spotify.com/t5/Android/My-Spotify-app-is-not-loading/m-p/5886879#M207369 2024-02-15T12:24:56Z https://community.spotify.com/t5/Android/My-Spotify-app-is-not-loading/m-p/5890810#M207437 <P>Hey,</P> <P>&nbsp;</P> <P>Thanks for reaching out.</P> <P>&nbsp;</P> <P>To help you further, can you give us a bit more details about your issue like for example:</P> <UL> <LI>The model, OS version and Spotify version of the affected device.</LI> <LI>Does this happen with a different device/account/internet connection?</LI> <LI>Are you seeing any error messages? Please provide a screenshot or a short video.</LI> <LI>Have you tried any troubleshooting steps like <A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank">reinstalling the app</A>?</LI> </UL> <P>Keep us posted.</P> Sat, 17 Feb 2024 12:34:55 GMT https://community.spotify.com/t5/Android/My-Spotify-app-is-not-loading/m-p/5890810#M207437 MihailY 2024-02-17T12:34:55Z