topic Re: Allow background activity Spotify can't play in background without permission. in Android

Allow background activity Spotify can't play in background without permission.

Shaunak64 — Tue, 28 Apr 2020 23:44:12 GMT

Plan

Premium

Country

Canada

Device

Samsung Galaxy s10+

Operating System

Android 10

My Question or Issue

Luan — Wed, 29 Apr 2020 03:02:22 GMT

Hey, @Shaunak64
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? Just take a look at this article below to get help about how to do it:

I hope that helps... Keep me posted!

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

Shaunak64 — Wed, 29 Apr 2020 17:52:55 GMT

Will I lose my playlists when I do a reinstall?

Luan — Wed, 29 Apr 2020 20:29:30 GMT

Hey again!

No, you won't. You will just lose your downloads if you have, but you will be able to download them again when you reinstall the app.

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

Kishan29 — Sun, 03 Mar 2024 17:43:06 GMT

The problem continues to exist even after reinstalling the app. Please help.

Eni — Mon, 04 Mar 2024 17:50:48 GMT

Hey there @Kishan29,

Thanks for reaching out about this and welcome to the Community.

Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.

Also, make sure to send us as much info as you can about the issue you're experiencing.

Lastly, could you let us know the exact make/model, operating system and Spotify version of your device?

We'll be on the lookout.