Crash shuffle to non shuffle

Adkas — Wed, 10 Apr 2024 00:14:55 GMT

Plan

/Premium

Country

Netherlands

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Google pixel 8 pro

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

When I start my liked songs playlist in shuffle mode and then switch to non-shuffle, when the song ends no next song is played, and playback is halted. When attempting to do the same, but skipping the selected song after disabling shuffle, playback also crashes. This does not appear to happen when performing the same behavior on albums.

This may be related to the number of songs in the like songs list, vs an album which only had for instance 10 entries.

Re: Crash shuffle to non shuffle

Joan — Thu, 11 Apr 2024 08:02:29 GMT

Hi there @Adkas,

Thanks for reaching out. Could you please provide us the following:

Is this on all devices or only on specific one(s)?
When did this start happening?
Is only the Liked Songs playlist affected? If you make an equally large normal playlist, does it happen there too?
A video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

With this information, we’d be happy to investigate.

Keep us posted.

topic Crash shuffle to non shuffle in Android

Crash shuffle to non shuffle

Re: Crash shuffle to non shuffle