topic Re: Spotify Premium work on PC not on Phone in Android

Spotify Premium work on PC not on Phone

Snigy — Sun, 27 Oct 2013 10:08:01 GMT

Hi All,

I have Spotify Premium on my PC.

But when i try it on my phone there comes a message that i need to buy Premium.

I use the same login on Phone as i use on the PC.

Can someone help me.

Thnx

Re: Spotify Premium work on PC not on Phone

Joe — Sun, 27 Oct 2013 10:43:36 GMT

If you are certain you're logging in with the same credentials, try turning your phone off and back on.

Re: Spotify Premium work on PC not on Phone

Snigy — Sun, 27 Oct 2013 11:05:19 GMT

Thank you for youre response.

Ive tried that already... I have this problem for months now

Re: Spotify Premium work on PC not on Phone

Joe — Sun, 27 Oct 2013 11:31:25 GMT

We need to get this sorted for you then.

Please reinstall spotify on your android.

Could you open this page and post what appears under Subscription status as well as the username shown.

Re: Spotify Premium work on PC not on Phone

Snigy — Sun, 27 Oct 2013 18:14:57 GMT

I have reinstal Spotify on my device.

"You have an active Spotify Unlimited subscription"

Username:

1123134656

Re: Spotify Premium work on PC not on Phone

Joe — Sun, 27 Oct 2013 18:18:56 GMT

You have an unlimited subscription, not premium then. With unlimited, you can synch local files to your phone but not listen to or download spotify content. You need to upgrade to premium for these features.

Re: Spotify Premium work on PC not on Phone

Snigy — Sun, 27 Oct 2013 18:21:48 GMT

I see now..

Thank you Joe!

Re: Spotify Premium work on PC not on Phone

Joe — Sun, 27 Oct 2013 18:23:45 GMT

No worries 🙂