topic Re: Flashing Between Thumbnail and Video in Android

Flashing Between Thumbnail and Video

Bob330 — Mon, 15 Apr 2024 19:29:32 GMT

Plan

Premium

Country

Canada

Device

Samsung Galaxy S10e

Operating System

Android 12

Spotify Version

8.8.22.510

My Question or Issue

There seems to be a visual bug that causes the screen to flicker between the thumbnail and music video

Steps to Reproduce

Minimize music (I was listening to Rule #15 - Four Aces when it happened)
Tap the minimized window repeatedly and rapidly

Reproduces about 1 in 4 times

Expected result:

The thumbnail should fade to the song like it normally does.

Attached below is a video, if you go through it frame by frame you should be able to see the flashing

Re: Flashing Between Thumbnail and Video

AlejaR — Wed, 17 Apr 2024 23:17:20 GMT

Hey @Bob330,

Thanks for posting in the Community and welcome.

We can confirm that it's expected to have a small blend between the album cover and the Canvas of a song.

If you notice the canva is blinking, we'd suggest performing a clean reinstall of the app on the affected device. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

If the above doesn't do the trick, we'd recommend keeping the app up-to-date, so you don't miss any developments in the matter. We really appreciate the time you let us know about this behavior.

If you need anything else, the Community is here for you.

Re: Flashing Between Thumbnail and Video

Bob330 — Thu, 18 Apr 2024 18:46:18 GMT

The most recent update appears to have fixed this issue, as I am no longer able to reproduce it. Thanks for the help

Re: Flashing Between Thumbnail and Video

AlejaR — Fri, 19 Apr 2024 18:49:31 GMT

Hey @Bob330,

Thanks for your reply.

We really appreciate you keeping us in the loop about this behavior. We're glad to know this is sorted out. Don't hesitate to reach out if you need us again.

Take care!