topic Re: Canva blinks between thumbnail and video in Android

Canva blinks between thumbnail and video

Bob330 — Mon, 29 Apr 2024 22:56:41 GMT

Plan

Premium

Country

Canada

Device

Samsung s10e

Operating System

Android 12

My Question or Issue Canva blinks between video and thumbnail when rentering app.

Steps to Reproduce

1. Open spotify

2. Go to song with thumbnail and video ( happened to me on "things that look like mistakes:

3. Press ||| on android

4. Go to another app

5. Press ||| again

6. Go back to spotify

This reproduces about half the time Expected behaviour:

Thumbnail fades to video once.

I tried a clean reinstall already and the issue persists

Re: Canva blinks between thumbnail and video

Bob330 — Mon, 29 Apr 2024 23:06:27 GMT

Here is a video of the bug

Re: Canva blinks between thumbnail and video

Vasil — Thu, 02 May 2024 08:23:29 GMT

Hey @Bob330,

Thanks for reporting this & for sending us a video!
We could reproduce this on our end and we've relayed the feedback backstage 🙂
We can't currently provide you with an exact date for when a fix might get implemented, but do keep your app up do date in order to not miss any new updates.

Have a good one!