topic Re: Now Playing bar missing on Android in Android

Now Playing bar missing on Android

roginissaf — Tue, 07 May 2024 07:28:36 GMT

The control bar never appears (see screenshot).
There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones). I have tried all the suggested steps in that topic, including a clean re-install of the app, to no avail.
Device: CPH2021 (Oppo A91)
Android 11 (ColorOS v11.1)
Spotify version: 8.9.36.616 (premium)

Country: Belgium

Miniplayer not showing while music is playing

EthanChai1 — Mon, 06 May 2024 12:20:38 GMT

Today, there is a problem with Spotify. When I press the down arrow to close the now playing screen, it does not show the miniplayer on the bottom, but the music is still playing. How to resolve this?

Re: Now Playing bar missing on Android

atoddj — Tue, 07 May 2024 12:40:03 GMT

Also experiencing this issue on android 14. Samsung galaxy s22 with the latest updates.

Re: Miniplayer not showing while music is playing

Joan — Tue, 07 May 2024 13:03:14 GMT

Hi there @EthanChai1,

Thanks for reaching out. To ensure this isn't just some temporary issue, please try performing a full clean reinstall.

If the issue persists, please provide us the following:

Is this on all devices or only on Android?
When did this start happening?
Does this happen with all content?

With this information, we’d be happy to investigate.

Keep us posted.

Re: Now Playing bar missing on Android

vksf01 — Tue, 07 May 2024 16:47:35 GMT

Same problem here. This started yesterday (May 6th, 2024)

Device: Google Pixel 8

Android 14
Spotify version: 8.9.36.616 (premium)

Country: US

Re: Now Playing bar missing on Android

Snake_ — Tue, 07 May 2024 20:37:37 GMT

Same issue. A clean reinstall did not resolve the issue. Pixel 6

Re: Miniplayer not showing while music is playing

Snake_ — Tue, 07 May 2024 20:41:32 GMT

Same issue. A clean reinstall didn't resolve the issue. Pixel 6. Doesn't occur on any song. Works when app is first opened. Play controls disappear after app is minimized and opened again.

My app doesnt show my currently playing song, how do i fix it?

Tue, 07 May 2024 21:51:11 GMT

My Spotify app all of a sudden stopping showing the row in the bottom where your currently playing song is, so i cant skip a song either without the controls on a headset

Re: Now Playing bar missing on Android

Amazingbass13 — Tue, 07 May 2024 22:15:57 GMT

Also have this problem. Started in the last 3 days or so

8.9.36.616

Galaxy S9

Android v 10

Re: Now Playing bar missing on Android

dmadrido — Wed, 08 May 2024 03:33:50 GMT

Same issue:

Google pixel 8 pro

version 8.9.36.616A

Android 14

Re: Now Playing bar missing on Android

Lulubell967 — Wed, 08 May 2024 05:15:09 GMT

Same issue here

Samsung Galaxy Note 9

Android v 10

8.9.36.616

Re: Now Playing bar missing on Android

user-removed — Wed, 08 May 2024 07:16:14 GMT

Also getting this on S24 Ultra.

Temporarily resolved by restarting the app.

For me it seems to be linked to changing device theme. So switching between Dark/Light mode will instantly reproduce the issue.

Re: Now Playing bar missing on Android

Yordan — Wed, 08 May 2024 09:39:07 GMT

Hey folks,

Thanks for reporting this. I've forwarded it to the attention of our tech team who'll investigate further. In the meantime, could you try changing your phone's theme as mentioned here to see if that does the trick?

If you've changed your display's scale (150% for example), it's also worth resetting it to 100% to check if it'd make the Now Playing bar show up.

Cheers 🤘

Re: Now Playing bar missing on Android

cjmeyer96 — Wed, 08 May 2024 18:15:45 GMT

Thank you for posting this. This had been a problem in the past on a different Samsung device, then it was resolved for a bit under two years, and now it is again suddenly a problem on another Samsung device that I got more than a year ago.
I have done exactly as Tommy described in the original thread you mention, but still, the Now Playing bar disappears from time to time, and is only resolved by crashing and reopening the app (multiple times a day).

Re: Now Playing bar missing on Android

cjmeyer96 — Wed, 08 May 2024 18:18:45 GMT

Your link is this thread. The only other mention of "theme" on this thread is someone mentioning that changing the theme *reproduces* the issue, but you seem to imply changing the theme will *fix* the issue?

Re: Now Playing bar missing on Android

vksf01 — Wed, 08 May 2024 18:37:52 GMT

hey all,

the now playing bar has magically reappeared. i didn't do anything to the app at all

Re: Now Playing bar missing on Android

esme243 — Wed, 08 May 2024 19:35:07 GMT

Also experiencing this issue on Pixel 5 since yesterday.

Re: Now Playing bar missing on Android

AlejaR — Wed, 08 May 2024 21:01:28 GMT

Hey folks,

Thanks for all your replies and for the info shared.

In this case, we'd suggest you check if there is a pending update for Spotify on your devices. If yes, please update the app and check if this behavior persists.

If yes, please send us the exact Spotify version you're running there.

We'll be on the lookout!

Re: Now Playing bar missing on Android

animakozak — Fri, 10 May 2024 07:14:46 GMT

Same here, on the latest available to me version 8.9.38.494 (Pixel 😎

Keeps happening arbitrarily during the day. Used to have this issue for a while on another device a year or two ago and nothing was really helping (except force stopping the app every time).

Re: Now Playing bar missing on Android

Yordan — Fri, 10 May 2024 13:19:29 GMT

Thanks for the info @animakozak. Could the rest of you folks also confirm if the issue persists on 8.9.38.xxx? More info on how to update the app here.

If it does, please share the exact version you're running.

Cheers 🤘