topic Re: Spotify loads twice in Android

Spotify loads twice

Bob330 — Sun, 12 May 2024 03:12:54 GMT

Plan

Premium

Country

Canada

Device

Samsung s10e

Operating System

Android 12

My Question or Issue

Steps to reproduce:

1.Close spotify (do not leave running in background)

2. Open spotify

Actual result:

Spotify loads twice

Expected result:

Spotify loads once

Re: Spotify loads twice

Amay — Sun, 12 May 2024 08:38:03 GMT

Hey @Bob330, welcome to the Spotify Community!

Could you please share a screen-recording of the issue? This will help me take a closer look at what's wrong. Also, make sure your app is updated to the latest version from the play store.

Keep me posted.

Re: Spotify loads twice

Bob330 — Mon, 13 May 2024 02:03:54 GMT

Here is a video taken of me opening spotify

As you can see the icons load in twice

Also the app is updated to the most recent version

Re: Spotify loads twice

Vasil — Thu, 16 May 2024 09:43:42 GMT

Hey @Bob330,

Thanks for the video recording!

This looks like a cache-related local issue to me 🙂
Try removing the device's cached data and see how the app behaves after this.

A step further would be to go for a complete clean reinstall of the app but I don't think you'll have to go that far.
Keep us posted!

Re: Spotify loads twice

Bob330 — Wed, 12 Jun 2024 23:38:03 GMT

This seems to have fixed the issue