topic Re: Playlist order alphabetical in Android

Playlist order alphabetical

AkimDogCZ — Mon, 03 Jun 2024 09:17:04 GMT

Plan

Premium

Country

Device

Pixel 8a

Operating System

Andriod 15 beta

My Question or Issue

I would like to order my playlists alphabetical. I use mobile app.

But as I choose possibility order alphabetical and I go back or close and open app again, the order is always back to recet

See video video here or attached

https://www.uschovna.cz/zasilka/PZZ7RDN9KR2TZRDV-TRW/

@SpotifyCares

Re: Playlist order alphabetical

AkimDogCZ — Tue, 04 Jun 2024 08:09:19 GMT

video here

Re: Playlist order alphabetical

Yordan — Wed, 05 Jun 2024 08:39:05 GMT

Hi there @AkimDogCZ,

Thanks for reaching out!

Have you tried performing a clean reinstall of the app to see if this does the trick? In case the issue persists, could you also share the exact version of Spotify you're running?

Cheers 🤘

Re: Playlist order alphabetical

AkimDogCZ — Fri, 07 Jun 2024 15:28:24 GMT

Hi,

I tried clean reinstal but the same problem.

Spotify version is 8.9.46.426.

Thank you for solution

Re: Playlist order alphabetical

AlejaR — Mon, 10 Jun 2024 23:36:15 GMT

Hey @AkimDogCZ,

Thanks for your reply.

We'd like to add further insights into this behavior. In the video you kindly sent us, we noticed you were setting the filter for a folder. So, in that sense, it's important to mention that in order to see the alphabetical order within a folder, you should sort alphabetically from the main page of the library first.

That being explained, and since we noticed the main library page is sorted alphabetically, we'd suggest using a different sort of option on the main page and then, setting up alphabetically again. That should help sync the sorting option in general terms.

Give it a try and let us know how it goes. Keep us in the loop!

Re: Playlist order alphabetical

AkimDogCZ — Thu, 13 Jun 2024 08:52:58 GMT

Hi,

I tried another types of sorting on main library page and another sorting in folders.

But always the same. On the main library page the sorting persist as I set it and in folders changes it always to sort option recent.. It doesnt matter what I set anywhere.

Again video.

Can you please really solve it??? I think that videos are showing enough what is problem.

Re: Playlist order alphabetical

AkimDogCZ — Thu, 13 Jun 2024 08:53:44 GMT

video here

https://www.uschovna.cz/zasilka/QAP7ULGZITZJ2EG6-R7X/

Re: Playlist order alphabetical

AkimDogCZ — Thu, 13 Jun 2024 08:58:12 GMT

video here

Re: Playlist order alphabetical

Yordan — Fri, 14 Jun 2024 09:25:55 GMT

Thanks for the screen recording @AkimDogCZ!

Our tech folks will investigate further. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Cheers 🤘

Re: Playlist order alphabetical

AkimDogCZ — Mon, 17 Jun 2024 08:50:05 GMT

In what time are you going to solve this issue?
Its very uncomfortable for me to use spotify with this bug.

Can you give me discount on family charge which I pay for spotify until you solve it?
Thank you!

Re: Playlist order alphabetical

AkimDogCZ — Mon, 24 Jun 2024 07:55:50 GMT

???

Re: Playlist order alphabetical

AkimDogCZ — Fri, 28 Jun 2024 08:33:34 GMT

Support doesnt work. This issue is still problem and you dont reply and dont solve the problem!!!