Missing cog

Mloonam2898 — Wed, 26 Jun 2024 17:13:59 GMT

I could not figure out why on earth my Spotify was playing the SAME songs over and over... Come to find out I am stuck in "offline mode" and I do not have the setting icon in the top right conner or any icon for that matter. I am in dark mode. I am on android. I have a LG G7 Thinq. I pay for my Spotify services and am getting frustrated that I cannot discover new music. I have tried several ways to try and resolve this myself but cannot get it figured out.

Any and all advise welcome!

Re: Missing cog

Elena — Sat, 29 Jun 2024 06:48:11 GMT

Hey there @Mloonam2898,

Thanks for reaching out on the Community.

Can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try clearing your cache to remove any old files that might be causing issues.

If that doesn't do it for you, could you send us a screenshot of what your app looks like on your phone. And if possible to try and log in on a friend or family member's phone to check if you experience this on other mobile devices?

We'll be on the lookout for your answer and we'll see what we can suggest next.

topic Missing cog in Android

Missing cog

Re: Missing cog