topic Re: Why does my queue keep clearing itself? in Android

Queue disappearing after closing app

31na5ksqwrnh7d2dwdyt — Sun, 06 Aug 2023 19:26:44 GMT

My queue disappears after closing the app, latest version of Android app has been installed and problem still remaining.

Re: Queue disappearing after closing app

Alex — Mon, 07 Aug 2023 09:24:26 GMT

Hi there @31na5ksqwrnh7d2dwdyt,

Thanks for the post.

Sorry to hear that this has started happening with your app.

Can you let us know if the queue button disappears or if the songs in the queue disappear? Does this happen when you minimize the app or when you close it completely from the background app screen?

We'll do our best to help.

Re: Queue disappearing after closing app

31na5ksqwrnh7d2dwdyt — Mon, 07 Aug 2023 19:14:35 GMT

Hi Alex,

The songs in the queue are dissapearing, not the button to open the queue. This happens every time I close the app (so no longer running on the background).

Re: Queue disappearing after closing app

AlejaR — Tue, 08 Aug 2023 21:32:29 GMT

Hey @31na5ksqwrnh7d2dwdyt,

Thanks for your reply.

Just to confirm, would you mind sharing with us the make/model and OS of the affected device along with the Spotify version you're running there? It'll help us a lot.

On another note, it'd be really helpful if you sent us a video recording of what you kindly mentioned. You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it. That way, we can better visualize what's happening on your side.

Keep us in the loop!

Song added to queue always goes missing

maxartist23 — Sun, 13 Aug 2023 13:10:51 GMT

iPhone

This is a bug that's existed for many months now. Not acceptable that it still has not been fixed!

I'll add a song to my queue via searching for an artist, and then choose a random song.

Then I'll pause and resume playing a while later, and notice that the added song will have disappeared from the queue. Why?????

No way of knowing what the song that I added to the queue was. Extremely frustrating. Please fix it!

Why does my queue keep clearing itself?

ickinc — Wed, 07 Aug 2024 03:14:33 GMT

Plan

premium

Country

Device

iphone 13 mini

Operating System

iOS 17.5.1

My Question or Issue

I add songs to my queue that I hear in passing or online so I can listen to them later in full when I have time. But sometimes I’ll look and all of the songs I had added to my queue are gone. This happens no matter if they have been in there for days or only a couple hours. It’s happened so many times that I’ve started to check my queue after every song I add to make sure they’re all still there, and sometimes they’re just all gone. Or sometimes, the only one that’s still there is the last one I put in. It’s very disappointing when I want to relax with some new music only to find that the 20 new songs I had in my queue are gone. I shouldn’t have to take a screenshot of my queue every time I add a new song. Why does this keep happening?

Re: Why does my queue keep clearing itself?

tulipansie — Wed, 07 Aug 2024 10:52:15 GMT

I'm having a similar issue on Spotify Web. My queue has disappeared, and it doesn't let me play anything or add songs to my queue

Bug reporting: playlist just resets by itself.

3thereal_LynXX — Fri, 14 Nov 2025 16:23:46 GMT

Not an "idea" but seen as this website actually kinda sucks and is nowhere near from straightforward, I can't even find where to go to declare a bug, smh.

So this time, the problem is as follows.

I will be playing a playlist, or just a queue. Then at some point I might have to pause the music or even leave it till the next day (but honestly it can even happen in a couple of minutes). When I come back, all my queue is cleared, and the app has contracted full on amnesia and forgotten what it was in the middle of playing. I go to the Spotify app, and it just looks at me like: "Nope. You weren't listening to any tunes here buddy." Complete reset. Might have to call this one the goldfish glitch.

So after so many issues, I'm probably hoppin on Tidal at this point. This huge company kinda sucks, ngl.