One Touch button not working for Google Pixel Buds?

bjtejada-PH — Mon, 30 Dec 2024 22:29:07 GMT

Plan

Premium

Country

Australia

Operating System

Android 15

My Question or Issue

I own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly with Spotify. It doesn't allow me to play, pause, and skip next songs. I already factory reset my earphones and also submitted feedback to Google. I just want to check if other users are having the same issue? I know that the buds work fine because it works with other apps.

Re: One Touch button not working for Google Pixel Buds?

MihailY — Wed, 01 Jan 2025 08:00:31 GMT

Hey @bjtejada-PH,

Thanks for reaching out.

We did a quick web search and found a similar report in Google's support forum where the issue was resolved by opening Android Settings - Sound - Media and setting Hide Player to true. Give that a go and let us know if it helps.

If the issue persists or if you don't have that setting on your phone, try connecting the earbuds to a different device and/or using a different account and let us know the models, OS versions and Spotify versions of the devices you've tested with.

In the meantime, it's also worth trying a clean reinstall of the Spotify app.

We'll be on the lookout for your response.

topic One Touch button not working for Google Pixel Buds? in Android

One Touch button not working for Google Pixel Buds?

Re: One Touch button not working for Google Pixel Buds?