topic Re: Galaxy Note 3 Android - thinks I'm outside UK in Android

Galaxy Note 3 Android - thinks I'm outside UK

rsccford — Tue, 19 Nov 2013 15:01:03 GMT

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

Re: Galaxy Note 3 Android - thinks I'm outside UK

Peter__ — Tue, 19 Nov 2013 15:22:12 GMT

What do you mean when you say it thinks you are outside the UK exactly, is the app showing you this somewhere?

Re: Galaxy Note 3 Android - thinks I'm outside UK

rsccford — Tue, 19 Nov 2013 15:40:57 GMT

Yes, the app returns that message when I log in

Re: Galaxy Note 3 Android - thinks I'm outside UK

Joe — Tue, 19 Nov 2013 16:11:52 GMT

Do you mean the app is not in English? You can change the language in settings.

Re: Galaxy Note 3 Android - thinks I'm outside UK

Joe — Tue, 19 Nov 2013 16:13:01 GMT

Could you post a screenshot showing that? Is this over wifi or mobile data?

Re: Galaxy Note 3 Android - thinks I'm outside UK

user-removed — Tue, 19 Nov 2013 18:23:49 GMT

In case you don't know, take a screenshot by pressing the home and power buttons at the same time and holding them down.

Re: Galaxy Note 3 Android - thinks I'm outside UK

rsccford — Tue, 19 Nov 2013 19:18:45 GMT

mmm, weird stuff happening. The meassage was a standard app error message, as you would expect to see from outside the UK or US. I made no chnages at all to any settings by now I am at least able to try and attempt to upgrade to Premium.

After 4 attempts to pay via PayPal I have given up. Now with debit card it looks like its working.

Thanks