https://community.spotify.com/t5/Android/Unable-to-play/m-p/6821255#M218530 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26751855">@LG34</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. We moved your post from the Chat section to the help boards, where it better fits.</P> <P>&nbsp;</P> <P>We'd first suggest taking a look at <A href="https://community.spotify.com/t5/FAQs/Find-out-if-you-have-another-Spotify-account/ta-p/4737961" target="_self">this article</A> on how to find if you have another Spotify account, as it sounds like you might be logging in to the wrong account by accident.&nbsp;</P> <P>&nbsp;</P> <P>In case you're unable to find the original account or can't access it, you can try reaching out directly to our Support team <A href="https://www.spotify.com/about-us/contact/" target="_self">here</A>, under "Customer Service and Support". They can check things backstage and provide further help if possible.</P> <P>&nbsp;</P> <P>If anything else comes up, the Community will be here.</P> <P>&nbsp;</P> <P>Cheers!</P> Tue, 11 Mar 2025 17:34:21 GMT Novy 2025-03-11T17:34:21Z https://community.spotify.com/t5/Android/Unable-to-play/m-p/6804744#M218529 <P>I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix.</P><P>I Uninstaller the app and reinstalled it using my email and password. My playlist is missing. Do I still have an active account?</P> Fri, 07 Mar 2025 11:56:04 GMT https://community.spotify.com/t5/Android/Unable-to-play/m-p/6804744#M218529 LG34 2025-03-07T11:56:04Z https://community.spotify.com/t5/Android/Unable-to-play/m-p/6821255#M218530 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26751855">@LG34</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out. We moved your post from the Chat section to the help boards, where it better fits.</P> <P>&nbsp;</P> <P>We'd first suggest taking a look at <A href="https://community.spotify.com/t5/FAQs/Find-out-if-you-have-another-Spotify-account/ta-p/4737961" target="_self">this article</A> on how to find if you have another Spotify account, as it sounds like you might be logging in to the wrong account by accident.&nbsp;</P> <P>&nbsp;</P> <P>In case you're unable to find the original account or can't access it, you can try reaching out directly to our Support team <A href="https://www.spotify.com/about-us/contact/" target="_self">here</A>, under "Customer Service and Support". They can check things backstage and provide further help if possible.</P> <P>&nbsp;</P> <P>If anything else comes up, the Community will be here.</P> <P>&nbsp;</P> <P>Cheers!</P> Tue, 11 Mar 2025 17:34:21 GMT https://community.spotify.com/t5/Android/Unable-to-play/m-p/6821255#M218530 Novy 2025-03-11T17:34:21Z