topic Re: [Android 4.4] Spotify doesnt load images in Android

[Android 4.4] Spotify doesnt load images

Ginojo — Thu, 28 Nov 2013 08:56:38 GMT

Hey guys,
I have a problem. My spotify doesnt load any images anymore. No single covers, not in 'Discover', nowhere...

What to do? Im using the nexus 5 with android 4.4, wifi and 3g connections are ok.

Thanks

EDIT: I just changed the Subject to make it stand out 🙂

Edit by Per, to link to latest update from Spotify.

2013-11-27 update by Per.

2013-11-28 update by Per:

Thanks for your feedback, everyone. As this is resolved, I'm locking this thread.

Some users were reporting issues with lockscreen controls on KitKat (4.4). If you want to weigh in on that issue, please do so in this thread.

Re: doesnt load images

Joe — Sat, 02 Nov 2013 10:40:50 GMT

This is a new one. Could you try reinstalling the spotify app as a first step.

Re: doesnt load images

Ginojo — Sat, 02 Nov 2013 13:22:40 GMT

Too bad, it didnt help :c

Re: doesnt load images

Joe — Sat, 02 Nov 2013 17:25:27 GMT

I wonder if there's an issue with Kit Kat/spotify compatibility. I'll keep an eye out and if other folks have similar issues, I'll escalate it to the staff. Meantime, could you get in touch with the support team direct by using the online contact form and someone at Spotify can help get this sorted.

If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Re: doesnt load images

Ginojo — Sat, 02 Nov 2013 17:18:58 GMT

Done, thanks!

Re: doesnt load images

adritati — Sat, 02 Nov 2013 20:41:58 GMT

Same problem here. I'm running 4.4 Kitkat

Re: doesnt load images

Joe — Sat, 02 Nov 2013 20:44:46 GMT

Uh oh. I think My Nexus 7 is due for upgrade in a few days. I have escalated this to the spotify staff but I have a sinking feeling 😞

Re: [Android 4.4] Spotify doesnt load images

szalayak — Sun, 03 Nov 2013 08:33:23 GMT

I have the same problem. I just wanted to add that on all my other devices (iPad, PC), the images are loading fine.

Re: [Android 4.4] Spotify doesnt load images

adrianis — Sun, 03 Nov 2013 09:28:38 GMT

Same here!

Re: [Android 4.4] Spotify doesnt load images

Jaggyjags — Sun, 03 Nov 2013 09:35:40 GMT

It's a general problem with 4.4 KitKat. I hope they solve it soon.

Re: [Android 4.4] Spotify doesnt load images

martymcfarty — Mon, 04 Nov 2013 17:19:06 GMT

Same problem here. Needs fixing asap please!

I'm increasingly tempted by a switch to Google Music, depending on how long fix this takes might see me off.

Re: [Android 4.4] Spotify doesnt load images

slaide — Mon, 04 Nov 2013 18:03:37 GMT

Also same problem with Android 4.4

Re: [Android 4.4] Spotify doesnt load images

sui22 — Mon, 04 Nov 2013 18:33:22 GMT

Same here. Android 4.4, Nexus 5

Re: [Android 4.4] Spotify doesnt load images

Djk1 — Tue, 05 Nov 2013 04:07:48 GMT

Same with nexus 5

Re: [Android 4.4] Spotify doesnt load images

niekos — Tue, 05 Nov 2013 06:32:25 GMT

Same here on nexus 5

Re: [Android 4.4] Spotify doesnt load images

Matze — Tue, 05 Nov 2013 11:44:41 GMT

Same here. No images with KitKat.

Why does a new version of Android always break the Spotify app? It's ridiculous.

Re: [Android 4.4] Spotify doesnt load images

ilovebrownies — Tue, 05 Nov 2013 12:23:37 GMT

Same, Nexus 5

Re: [Android 4.4] Spotify doesnt load images

Peter__ — Tue, 05 Nov 2013 13:04:39 GMT

@Matze wrote:

Same here. No images with KitKat.

Why does a new version of Android always break the Spotify app? It's ridiculous.

Wondering is it because parts of the Spotify application are written in the NDK rather than in java?

Peter

Re: [Android 4.4] Spotify doesnt load images

stevozz — Tue, 05 Nov 2013 13:05:23 GMT

Yeah, ive got the same issue as well on Nexus 5. Also, the spotify app icon could do with an update, looks rubbish on the Nexus 5's screen.

Missing Album Art

toekneeee — Tue, 05 Nov 2013 21:13:03 GMT

I am seeing no album art for any of my songs, either synced from desktop or from radio. They are visible on the desktop client and web player. I have already tried to remove all music and uninstall/reinstall the app but no dice. Does anyone have a solution?

Device: Nexus 5

Android 4.4 stock