topic Samsung Dolby Atmos not working in Android

Samsung Dolby Atmos not working

andzas — Sun, 15 Jun 2025 12:47:00 GMT

Plan

Premium

Country

Spain

Device

Samsung Galaxy A34 5G

Operating System

Android 14, OneUI 6.1

My Question or Issue

Hey! So, basically, for the last couple weeks, Dolby Atmos on my device is not making any effect at all when playing music from Spotify. I thought it was an OneUI problem, but then I tried Dolby Atmos on YouTube, Netflix, local MP3, and it's working.

I have volume normalisation disabled, very high quality both for WiFi and cellular, and everything on my settings seems correct. Furthermore, this happened overnight with me not changing any setting. Maybe an update rolled out and my Spotify automatically updated and the issue is there but I wouldn't know.

May I point out that it's not like the effect from Dolby Atmos seems subtle, it does not make any difference at all, and I have tried with Music, Voice, and even Movie mode (this last one making a VERY CLEAR difference on any other app).

Thank you for your help!

EDIT: as comments say, it seems this happens only when audio quality is set to Very High. When changing it to anything lower, Dolby Atmos does work. Let's hope Spotify fix this issue.

Re: Samsung Dolby Atmos not working

SimonTheBestOne — Mon, 14 Apr 2025 10:45:21 GMT

Same here, with y Galaxy S24 Ultra, and same on my sister's S22 Ultra.

Spotify even if it is not playing but is only running - disables all audio processing on device!

This impacts even other apps that work correctly otherwise (without Spotify process started)

Once Spotify process is killed all backs to normal

Re: Samsung Dolby Atmos not working

Amay — Mon, 14 Apr 2025 15:16:52 GMT

Hey @andzas, welcome to the Spotify Community! 🎵

Spotify doesn't officially support Dolby Atmos yet. Some devices, like OneUI (Samsung), have the Dolby Atmos option, but it is not guaranteed to work with Spotify.

There is an idea about bringing Dolby Atmos to Spotify. You can add your vote here. For more info about the different music quality Spotify offers, check out Audio Quality.

Let me know if you need anything else. 🙂

Re: Samsung Dolby Atmos not working

johno711 — Sat, 17 May 2025 12:44:51 GMT

This happened to me, I notice if the quality is set less than "very high" Dolby Atmos still works (doesn't work if song is already downloaded or cached at very high quality"

Re: Samsung Dolby Atmos not working

driftedstance — Mon, 26 May 2025 02:54:29 GMT

Same problem with my S24 FE. Whenever I set it to "Very High," Dolby stops working. It works fine up to "High." Resetting it to high after it stops doesn't fix it; I need a fresh install. I've tried toggling UHQ upscaler on and off, no luck. I'm not worried about my phone's processing power, it handles Dolby on FLAC files easily; but it can't do it with 320kbps

Re: Samsung Dolby Atmos not working

Yordan — Mon, 26 May 2025 08:43:03 GMT

Hi folks,

In order to help us investigate further, would you mind sharing the exact version of Spotify you're running? Also, when set to "High", do you notice a drop in audio quality when Dolby Atmos is activated vs. when it's turned off?

It'd be great if you could let us know if you remember this behavior being introduced after a particular app/OS update.

We'll be on the lookout for your replies 👍

Re: Samsung Dolby Atmos not working

driftedstance — Tue, 27 May 2025 17:05:53 GMT

I'm running 9.0.46.496. It's not just an issue with One UI 7. It's been happening since One UI 6.1. With Dolby turned on, yes, it sounds better on High. Any other questions?

Re: Samsung Dolby Atmos not working

Eni — Tue, 27 May 2025 18:14:01 GMT

Hey @driftedstance,

Thanks for all the info you've sent so far.

We've passed it on to the right team to be looked into. For now, we suggest that you keep the app up to date so you don't miss out on any possible improvements or fixes.

Cheers!

Re: Samsung Dolby Atmos not working

Vanshbelieve — Tue, 27 May 2025 22:20:03 GMT

I was using non-premium until today and Dolby Atmos was working fine with Spotify while being on non premium but after buying it today, it's not working anymore ( device s23 ultra and s23 )

Re: Samsung Dolby Atmos not working

JKidding — Thu, 05 Jun 2025 22:21:59 GMT

Same thing here. At least it works on high I guess. Hope they fix it.

Re: Samsung Dolby Atmos not working

jorgealmeidars — Wed, 11 Jun 2025 22:58:27 GMT

I found one solution for this issus.

Install a old version of the Spotify . I used 9.0.0 of 2024 December . And Samgung DOLBY ATMOS returns to work.

I know that Samsung Dolby Atmos DSP it´s not really Dolby Atmos. But has a very near efect. Then it´s a MUST HAVE.

I hope Spotify new versions fix this.

Re: Samsung Dolby Atmos not working

jorgealmeidars — Thu, 12 Jun 2025 01:10:52 GMT

Hey @Amay,

Like the others my Spotify up to date doesn´t let the Samsung Dolby Atmos works, but when I replaced the new version for a 9.0.0..... the Samsung Dolby Atmos returns to work.

It´s clear that the problem is in Spotify news versions.

And, supporting or not Dolby Atmos, Spotify new versions just need to do the same that version 9.0.0 does about Samsung Dolby Atmos.

But we will need a help from Spotify team.

Re: Samsung Dolby Atmos not working

andzas — Sun, 15 Jun 2025 12:49:40 GMT

Hi all! Sorry for not keeping this thread up to date. Wasn't getting notifications for this, lol.

Effectively, as we've all noticed, when setting an audio quality different than Very High, Dolby Atmos clearly works. Let's hope the team manages to fix this issue.

If it's of any utility, I'm on One UI 7 (A34 5G), with Spotify 9.0.56.106

Re: Samsung Dolby Atmos not working

wl_c7 — Mon, 16 Jun 2025 15:34:23 GMT

Tested and downgrade to Spotify version 9.0.30.63 will works again, latest after this version will not working for Samsung native Dolby Atmos.

Re: Samsung Dolby Atmos not working

andzas — Tue, 05 Aug 2025 11:43:53 GMT

Hi! Just today I've noticed that, on Spotify v9.0.66.655, Dolby Atmos seem to be working again. I can notice a clear difference with it on and off, mainly with the Movie preset (for testing purposes, as it the most noticeable one). Voice preset also does it work on podcasts, and I can feel the Music preset doing its thing on songs, although it's subtle (but I guess it was subtle back when it used to work too).

Xiaomi Sound/Dolby Atmos support for Spotify

KaneMyLove — Sun, 28 Dec 2025 15:36:53 GMT

Plan

Premium

Device

POCO X7 Pro

For the last month I have realized that Xiaomi (and its alter brands Redmi and Poco) have one setting that breaks Spotify's audio output. These phones force Sounds effects with two options, Dolby Atmos or Xiaomi Sound, and you can't turn them off unless you pair a Bluetooth device and choose a third option only available then, original sound. This Dolby Atmos and Xiaomi Sound settings break Spotify and the result is constantly glitched audio. I have tried everything and it is 100% a Spotify issue. Please fix it on the next patches. It makes it impossible to use Spotify on Xiaomi devices.