topic Re: Can't see album covers when sharing a link in Android

Can't see album covers when sharing a link

RosaSanguinem — Wed, 08 Jan 2025 13:34:51 GMT

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also tried it on my computer desktop have the same problem. I deleted Spotify app and installed it again but the problem continues. I know some of my friends also have the same issue.

Re: Can't see album covers when sharing a link

Amay — Wed, 08 Jan 2025 15:51:50 GMT

Hey @RosaSanguinem, welcome to the Spotify Community! 🎵

Could you try pasting the link in another app like a messenger or another social network post? This will help isolate the issue in case it is only happening with one app (like X or Twitter here).

Also, try to turn off any VPN/DNS service that you might have active.

Let me know how that goes. 🙂

Re: Can't see album covers when sharing a link

Kenshyn — Sat, 11 Jan 2025 23:39:13 GMT

Hey, I have the same issue as OP. When I paste the link to WhatsApp the album cover shows, but when I paste the link to any of my Twitter accounts it doesn't show.

Re: Can't see album covers when sharing a link

Yordan — Tue, 14 Jan 2025 07:46:37 GMT

Hey, @Kenshyn,

Does this behavior occur in the X app? Could you check if using a browser makes a difference? It's also worth trying with another device, if available.

Something else that comes to mind is checking if the error occurs with other types of content: try sharing an artist, album, episode or a playlist instead to see if you'd get the link to unfurl.

Keep us posted on this 👍

Re: Can't see album covers when sharing a link

Kenshyn — Tue, 21 Jan 2025 22:23:34 GMT

Hello Yordan @Yordan ,

Sometimes it works Sometimes it doesn't. Right now for example it doesn't work.

No matter what song I choose , the album cover isn't being displayed. I tried pasting the link in the Browser on my phone and I tried pasting it on the Browser on my Laptop, both tries ended in failure. I tried to access the "share" functionality in the spotify app in different ways: I selected the album and then from there I selected the song and shared it on x from there. I tried playing the song and then sharing it from that view. Both options don't work.

When I shard an artist or an album it also doesn't work but before I ran into this issue this year I never shared artists or albums so I don't even know if there are supposed to be images popping up when sharing those. I've tried deleting and reinstalling x and that did not work either.

When I simply choose to copy the link and paste it into x it also doesn't work .

When i press share and select a different background color and then share it on x it also doesn't work.

Re: Spotify link doesn't show album cover?

cfcife — Tue, 04 Feb 2025 22:28:50 GMT

This happens when I share from Spotify Desktop (Spotify for Windows (64 bit) 1.2.52.442.g01893f92) to X but works on Whatsapp on Desktop

Re: Can't see album covers when sharing a link

kevschwa — Fri, 07 Mar 2025 17:40:52 GMT

Having the same exact problem, Spotify needs to look into this. Other social media apps are fine but X it won’t load.

Re: Can't see album covers when sharing a link

Novy — Fri, 07 Mar 2025 21:40:04 GMT

Hey @kevschwa,

Thanks for reaching out!

Would you mind confirming if you've already tried sharing an artist, album, episode or a playlist instead as @Yordan mentioned above? Do you get the same behavior?

Also, could you send over a screenshot where we can check out how it looks from your end?

We'll be on the lookout for your reply.

Re: Can't see album covers when sharing a link

kevschwa — Wed, 12 Mar 2025 23:46:44 GMT

I have tried Google Chrome on my phone and desktop, and Spotify on my phone and desktop.

Re: Can't see album covers when sharing a link

Ivelina — Sat, 15 Mar 2025 16:09:57 GMT

Hey again folks,

Thanks to everyone that's taken the time to post in the thread.

We tested from our end and got some mixed results across devices when we tried to reproduce this behavior. As of today, the issue, however, seems to be gone and the X app is showing Spotify previews both on Android and iOS.

Could you make sure that you're running the newest Spotify app version (and X's latest version) and let us know if the behavior persists for you?

Let us also know what happens when you're trying to share via the browser after you've cleared the cache and cookies.

If there's still no difference for you, it would be very helpful if you could send us the device(s) (and their OS-versions) this is happening on, as well as the Spotify-version and browser(s) so we can investigate further.

Cheers!

Re: Can't see album covers when sharing a link

kevschwa — Sat, 15 Mar 2025 16:54:39 GMT

Sadly it’s still not working. I’m on iOS 18.3.2 (the newest update) and the latest updates for both X and Spotify. I have a iPhone 15 Pro Max.

Re: Can't see album covers when sharing a link

Eni — Sun, 16 Mar 2025 17:53:39 GMT

Hey @kevschwa,

Thanks for your reply.

Could you send us all the info @Ivelina requested above? We'd like to take a closer look. You can find the app version by tapping on your profile picture in the upper left corner of the app > Setting and privacy > About.

We'll be waiting for your reply.

Re: Can't see album covers when sharing a link

kevschwa — Wed, 19 Mar 2025 22:35:34 GMT

My Spotify is on 9.0.28.607 and X is on 10.86, both updated on 3/19/25. Link previews continue not to work.

Re: Can't see album covers when sharing a link

Dessi — Fri, 18 Apr 2025 09:13:37 GMT

Hey folks,

Sorry for the delay!

@kevschwa, thanks for all the info you've provided! We've reported this to our tech folks and they have confirmed the preview feature is being phased out, as it will no longer be supported. Your feedback has been noted and we'll keep it in mind for future updates.

Take care.

Re: Can't see album covers when sharing a link

Lulucidal — Tue, 06 May 2025 10:42:10 GMT

I have a simple solution for this issue. You only have to delete the ?si= onward part of the link before posting it on X and the album cover will show up.

Re: Can't see album covers when sharing a link

Lulucidal — Wed, 07 May 2025 06:51:27 GMT

Check my reply. I have the solution.

Re: Can't see album covers when sharing a link

Flames007 — Wed, 07 May 2025 11:08:30 GMT

I tried it but it's not working on my phone as well..

Re: Can't see album covers when sharing a link

Misformusic — Sun, 11 May 2025 21:50:12 GMT

Just tried it and it doesn’t work

Re: Can't see album covers when sharing a link

xxxkng — Tue, 13 May 2025 13:33:49 GMT

I’ve been having this issue since December if I’m not mistaken. It kinda just itches me to switch teams at this because I’ve tried everything atp from deleting and reinstalling and making sure all applications including my OS is updated. Truly sucks:(

Re: Can't see album covers when sharing a link

Ceepicak — Wed, 14 May 2025 08:57:49 GMT

this problem is still happening, sometimes deleting part of the link till the ? For some songs shows the cover, but for some it doesn’t. Which is very weird! I contacted support a month ago and they said they will contact me in 3 days, no one did till today 🥲