https://community.spotify.com/t5/Android/Everything-is-broken/m-p/6976887#M220027 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/2860018">@1138880761</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>&nbsp;</P> <P>You mentioned you tried reinstalling the app, but can you confirm if you've already gone through <A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank">these steps</A> for a clean reinstall?</P> <P>&nbsp;</P> <P>If that doesn't do the trick, can you let us know the exact Spotify <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-check-which-version-of-the-app-I-m-running/ta-p/4979337" target="_blank">app version</A> you're currently running, along with the OS version on your device? It'd also be helpful if you could give it a try using a different device to see if you notice the same behavior or not.</P> <P>&nbsp;</P> <P>We'll be on the lookout for your reply.</P> Sat, 24 May 2025 16:12:22 GMT Novy 2025-05-24T16:12:22Z https://community.spotify.com/t5/Android/Everything-is-broken/m-p/6975653#M220011 <P>I'm not able to click on any library. It just says try again. And when I click on it the app closes. I've already uninstalled the app. Same thing happens. Random music works but not my saved ones...</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Germany</P><P><STRONG>Device</STRONG></P><P>Samsung Galaxy s23+</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P> Fri, 23 May 2025 20:33:21 GMT https://community.spotify.com/t5/Android/Everything-is-broken/m-p/6975653#M220011 1138880761 2025-05-23T20:33:21Z https://community.spotify.com/t5/Android/Everything-is-broken/m-p/6976887#M220027 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/2860018">@1138880761</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>&nbsp;</P> <P>You mentioned you tried reinstalling the app, but can you confirm if you've already gone through <A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank">these steps</A> for a clean reinstall?</P> <P>&nbsp;</P> <P>If that doesn't do the trick, can you let us know the exact Spotify <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-check-which-version-of-the-app-I-m-running/ta-p/4979337" target="_blank">app version</A> you're currently running, along with the OS version on your device? It'd also be helpful if you could give it a try using a different device to see if you notice the same behavior or not.</P> <P>&nbsp;</P> <P>We'll be on the lookout for your reply.</P> Sat, 24 May 2025 16:12:22 GMT https://community.spotify.com/t5/Android/Everything-is-broken/m-p/6976887#M220027 Novy 2025-05-24T16:12:22Z