https://community.spotify.com/t5/Android/Failed-payment/m-p/7003834#M220431 59 payment transaction failed but payment was credit card Tue, 10 Jun 2025 11:23:18 GMT 2025-06-10T11:23:18Z https://community.spotify.com/t5/Android/Failed-payment/m-p/7003834#M220431 59 payment transaction failed but payment was credit card Tue, 10 Jun 2025 11:23:18 GMT https://community.spotify.com/t5/Android/Failed-payment/m-p/7003834#M220431 2025-06-10T11:23:18Z https://community.spotify.com/t5/Android/Failed-payment/m-p/7003844#M220433 <P>Hi, and welcome to the Community!</P> <P>&nbsp;</P> <P><SPAN>My first suggestion that you check if the payment for the Premium subscription has gone through successfully by heading over to your </SPAN><A href="https://www.spotify.com/account/subscription/receipt/" target="_blank"><SPAN>Account page</SPAN></A><SPAN>. Also, you can check your email for a confirmation from Spotify, which should be automatically sent when subscribing for Spotify Premium.</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>If you can see your payment there, I suggest that you try</SPAN><A href="https://support.spotify.com/article/how-to-log-out/" target="_blank"><SPAN> logging out</SPAN></A><SPAN> and then logging back in.&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>But if you're sure you've been charged, but you're still on the free service, you may have accidentally signed up to Premium on a second Spotify account. Try logging in with any details you might have used to create an account. There are a few ways to sign up, e.g. with email, phone number, Apple, or Google. Try logging in with these to find your account.</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Tue, 10 Jun 2025 11:36:40 GMT https://community.spotify.com/t5/Android/Failed-payment/m-p/7003844#M220433 Bittencourt 2025-06-10T11:36:40Z