App crashes when loading concert map

raphacpz — Tue, 22 Jul 2025 23:32:28 GMT

When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes.
I am using Spotify version 9.0.62.622 on a Samsung Galaxy S24+ (Android).
I have already cleared the app cache and data, but the issue persists.

Re: App crashes when loading concert map

Yordan — Wed, 23 Jul 2025 14:35:46 GMT

Hi there, @raphacpz,

Thanks for reaching out!

Interesting. Have you tested with another show (preferably in another city/country) to see if the same issue would occur? It's also worth performing a clean reinstall of the app, if you haven't already.

Something else you could try is testing this on another mobile device (a friend's or a relative's would do).

Let us know how it goes 👍

topic App crashes when loading concert map in Android

App crashes when loading concert map

Re: App crashes when loading concert map