topic Shuffle randomly turns itself on in Android

[Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

yamiyames — Thu, 20 Jun 2024 08:38:47 GMT

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops automatically playing the next song. This effectively means that I can't listen to a playlist in straight order.

Re: [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Maria — Thu, 20 Jun 2024 10:15:41 GMT

Hey there @yamiyames,

Thanks for reaching out on the Community! Hope you don't mind us moving your post, as it fits better here.

Just to confirm, do you notice any difference after clearing stored cache? Make sure to log out from the app and back in again twice in a row once it's done. As odd as this may sound, completing these steps should resync your account info.

Another option is to do a clean reinstall of the app. This will clear cache too, as well as ensure that you're running the latest app version.

If that doesn't do the trick, can you let us know the make & model of your device, along with the Spotify version? A video showing how things look from your end would also be helpful.

Let us know how you get on.

Shuffle randomly turns itself on

VTGroup — Fri, 10 Oct 2025 15:31:37 GMT

Plan

Premium

Device

Samsung Galaxy S20

Operating System

Android

My Question or Issue

Numerous times/month Shuffle will turn itself on on my phone when listening in my car, even though I explicitly have turned it off. Today, I drove for 15 minutes with it off, parked for 5 minutes, and when I restarted my car, Shuffle was turned on for the playlist I'd been listening to. I've confirmed it's off for all my playlists on my phone and computer, so I have no idea why it decides it needs to turn on. And this is completely random behavior. 90% of my month it stays off.