topic Re: Spotify on mobile pauses in Android

Spotify on mobile pauses

mcfiles — Tue, 10 Dec 2013 07:55:20 GMT

Hello!
When I play spotify on mobile so pauses the music when I change the volume on the cell phone.
Why??
Have a Samsung S2 with the Jelly Bean 4.1.2 and the latest version of Spotify.

/Magnus

Sweden

Re: Spotify on mobile pauses

Josh — Tue, 10 Dec 2013 08:00:49 GMT

Hello!

Hmmm.. did this happen before the current version or did this just start happening?

Re: Spotify on mobile pauses

mcfiles — Tue, 10 Dec 2013 08:03:19 GMT

It started in late summer

Re: Spotify on mobile pauses

mcfiles — Tue, 10 Dec 2013 08:05:11 GMT

It's a bit annoying when to raise and lower volume and the music pauses all the time 😕

Re: Spotify on mobile pauses

Josh — Tue, 10 Dec 2013 08:13:28 GMT

Have you tried a clean install?

Re: Spotify on mobile pauses

mcfiles — Tue, 10 Dec 2013 08:16:34 GMT

Yes, but it did not help

Re: Spotify on mobile pauses

Joe — Tue, 10 Dec 2013 09:40:04 GMT

This is when you use the volume rocker on the phone itself, not on any remote? Does it do the same when you play music using the stock music player?

Re: Spotify on mobile pauses

mcfiles — Tue, 10 Dec 2013 10:52:05 GMT

This is when i use the volume rocker on the phone itself and i have same problem with my tablet.

Re: Spotify on mobile pauses

Joe — Tue, 10 Dec 2013 11:43:24 GMT

And the stock music player does the same thing? This is the first time I've seen this reported. Are you using some sort of app on your devices which could be causing this to happen? Are the devices rooted or using a non-standard rom?

Re: Spotify on mobile pauses

Popeppel89 — Mon, 05 May 2014 08:17:26 GMT

I have the same issue with the Latest Spotify (0.7.9.1170) and the new Sony Xperia Z2 (4.4.2). After a while when wanting to change volume (both up and down!) by pressing the volume rocker twice, the music is paused! this is 100% repeatable.

How sould I report it?

Michael

Re: Spotify on mobile pauses

saralainn — Tue, 06 May 2014 10:35:57 GMT

I have the EXACT same problem with my Xperia Z1. Music also pauses when receiving push notifications, sms or similar.

Please help!!

Have reinstalled Spotify, but didn't help.

Re: Spotify on mobile pauses

Jordgubb — Wed, 07 May 2014 07:24:27 GMT

Yeah, same here with my Samsung S5.
Where do I find the hardware acceleration?
Is that in my phone, or in the Spotify app?

Re: Spotify on mobile pauses

GustafGutenberg — Mon, 14 Jul 2014 20:12:25 GMT

I'm in the same place as you guys. It happened before with this same galaxy s4 as I use, don't know what I did but I solved it after some time. But a coupple of days ago now it came back… it really is sickening, I want Spotify to bring me a solve as soon as possible…

Re: Spotify on mobile pauses

SWEcobra1 — Sat, 26 Jul 2014 10:33:22 GMT

Same problem, both nexus 7 2nd gen and HTC one M8.

Re: Spotify on mobile pauses

alextrygg — Tue, 23 Sep 2014 06:29:03 GMT

I have had this problem for quite a while now and today i found the solution! Hallelujah haha.

Open Spotify on your computer and untick the box "Enable Hardware Acceleration" in Edit > Preferences > Playback.

I hope it helps you too!

Re: Spotify on mobile pauses

saralainn — Tue, 23 Sep 2014 06:43:41 GMT

Hallelujah!!!!! It works!! 🙌