[Critical Bug] Spotify being killed in background

icamoreira — Fri, 13 Mar 2026 11:12:46 GMT

Plan

Premium

Country

Brasil

Device

Samsung M15 5G

Operating System

Android 16 / One UI Core

My Question or Issue

Hi everyone,

I’m reaching out because I’m facing a persistent and extremely frustrating issue with Spotify on my Samsung Galaxy M15 5G running Android 16 (One UI Core). The app consistently closes itself whenever it's in the background, sometimes this happens even with the app open and the phone is locked.

The Symptom:

There is no "App has stopped" notification or error message. The music simply cuts out. When I reopen Spotify, it doesn’t resume from where it stopped; it restarts the song from the very beginning, indicating that the execution cache was completely wiped.

Hardware vs. Software Context:

I previously used a Samsung Galaxy A50 (considerably older/weaker hardware) and never experienced this. The M15 5G features a MediaTek Dimensity 6100+ which is technically superior, so this isn't a "lack of power" issue. It appears to be a critical optimization failure between Spotify’s background process and Samsung’s aggressive RAM management on the One UI Core.

Everything I have already tried (Nothing worked):

Basic stuff as wipe out the app cache and reinstalling.
Battery Optimization: Set to "Unrestricted" for Spotify.
Background Usage Limits: Added Spotify to "Never sleeping apps."
App Locking: Locked Spotify in the "Recents" task switcher.
RAM Plus (Virtual RAM): Tested both ON and OFF (currently OFF to prioritize physical RAM speed).

Developer Options (Advanced):

"Don't keep activities" is DISABLED.
"Background process limit" is set to Standard.
"Suspend execution for cached apps" has been DISABLED (this reduced frequency but didn't solve it).
Logger buffer sizes increased to 4M/8M to handle data spikes.
Spotify Internal Settings: Canvas disabled and Audio Quality reduced to "Normal" to minimize RAM footprint.
Data Usage: "Allow background data usage" and "Allow app while Data saver on" are both ENABLED.
Storage: Running on internal storage (No SD card interference).

Conclusion:

Even with every possible manual override and "Never Sleep" flag enabled, the OS ignores these exceptions and kills the Spotify process the moment another app requests a RAM spike. This behavior has persisted even after the update to Android 16.

Is there a known conflict between the current Spotify build and the Dimensity 6100+ chipset? Or is this an issue with how Spotify registers its foreground service on the One UI Core architecture?

Looking forward to a technical response.

Re: [Critical Bug] Spotify being killed in background

Maria — Fri, 13 Mar 2026 13:23:34 GMT

Hey there @icamoreira,

Thanks for reporting this on the Community! Sorry to hear you're having issues with running the app.

Kudos for trying troubleshooting steps on your own and for including it in your post - we appreciate it! We've passed all the info you provided on to the right folks so they can have a closer look as well. While we can't give you a specific timeframe for if or when this will be fixed, we recommend keeping the app up-to-date in the meantime.

We'll be here if anything else appears! Cheers.

topic Re: [Critical Bug] Spotify being killed in background in Android

[Critical Bug] Spotify being killed in background

Re: [Critical Bug] Spotify being killed in background