topic Re: Interference when locked phone in Android

Interference when locked phone

Bruneitor — Mon, 23 Mar 2026 02:59:46 GMT

Plan

Premium

Country

Uruguay

Device

Xiaomi redmi 14

Operating System

Android 16. HyperOS 3.0.5.0

My Question or Issue

My phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the sound is fine. I've tried everything, but I can't fix it. I need help. Thanks.

Re: Interference when locked phone

Amay — Mon, 23 Mar 2026 09:16:22 GMT

Hey @Bruneitor, welcome to the Spotify Community! 🎵

Was it working fine before the software update? In any case, you can try a few things:

Check if there is any new software update on your device.
Perform a clean install of the Spotify app using this guide.

Let me know how it goes. 🙂

Re: Interference when locked phone

Bruneitor — Mon, 23 Mar 2026 18:40:12 GMT

**bleep**, it was working fine before the update. I'll try what you suggested and let you know. Thanks.

Re: Interference when locked phone

Bruneitor — Tue, 24 Mar 2026 12:46:39 GMT

It turns out it was Spotify's equalizer that was giving me trouble. I turned it off and it worked fine. It's still strange, though; it's never given me any problems before. Weird.

Cheers