topic Re: Application slowness in Android

Application slowness

Mlakio — Fri, 22 May 2026 13:10:35 GMT

Plan

Premium

Country

Device

Samsung Galaxy

Operating System

Android

My Question or Issue

Hello,

Since May, 10 the application on my phone works extremely slow. Music is played ok, except sometimes next track is loading ~5 seconds, but it takes to load any artist's page, album, playlist or queue around 1 minute. Sometimes, it takes few seconds to stop/play a track. I re-installed the app (current version is 9.1.48.1663), cleared cache and app data, tried different internet operators. Other apps are working well. Before 10th of May everything worked fine (except really big playlists or history)

Re: Application slowness

Billy-J — Fri, 22 May 2026 13:27:46 GMT

Hey @Mlakio, thanks for reaching out to the Community!

This type of issue can be related to several factors. Let's check a few things to narrow down the cause of this issue.

Do you have a large collection in Your Library - playlists, albums, Liked Songs etc.? Keep in mind that this can affect the app's performance. If you have large playlists, you can try splitting them into smaller ones to see if that helps.
Double-check your internet connection. Slow responses might be related to network issues. You can try unplugging your router from the power > waiting for a couple of minutes > plugging it back. It's also worth trying with a different network to check if the same happens.
Does the same happens on other devices? If it's only happening on one specific device, make sure to check if there's enough storage space on it and if the OS is up to date.
Performing a clean reinstall of the app is always useful especially to get rid of any cached files that might be causing trouble. We highly recommend following these steps to do so.
Are you using an SD card? If so, we suggest that you remove it > restart your phone > perform a clean reinstall of the app with the steps mentioned above > log back in to your account and check if the issue persists.

Keep me posted 🙂

Re: Application slowness

Mlakio — Sat, 23 May 2026 05:33:59 GMT

Hello, thank you for your reply.

I do have pretty large collection, but it is not changed much during the last month. I have only one big playlist "Liked songs", but another ones are 60 songs max. I struggle to open even a single, EP or search page

I tried different providers, DNS servers. Another apps are working well. I can watch video without an issue on any internet page

I checked on another phone - same issue (it was on Android too by the way). Spotify works well on my PC

I did re-install the app, clear cache and app data

I do not use SD-card

Re: Application slowness

Dessi — Sun, 24 May 2026 08:30:39 GMT

Hey @Mlakio,

Thanks for confirming all the steps you’ve already tried!

Since the usual fixes didn’t improve things, let’s dig a bit deeper into this to see if we can find a potential cause. On some Android devices (especially Samsung), aggressive battery optimization can heavily throttle apps and cause delays when loading UI elements or switching tracks, so we'd recommend checking the following:

Go to Settings → Apps → Spotify → Battery (should be under Usage)
Set it to Unrestricted
Also disable any system-wide power-saving mode

Something else that comes to mind is setting the streaming quality in the app to Normal temporarily to see if that helps. Since you mentioned this happening on another Android phone as well (with your own account, we presume), we want to check if it might be account-related. It'd be great if you can ask a friend or relative to log in their own account on your phone to see if they experience the same thing.

Keep us posted.