topic Re: Spotify not playing on Android devices in Android

Android app not loading/closing randomly

Taylor_00 — Fri, 26 Jun 2026 10:49:31 GMT

Plan

Premium

Country

Device

Honor

Operating System

Android

My Question or Issue

When opening the app it just stays on a black screen and doesn't move. The widget just continually loads and doesn't do anything. I've tried uninstalling twice but the problem keeps coming back after a day or so.

Re: Spotify not playing on Android devices

user07 — Wed, 24 Jun 2026 12:38:36 GMT

My app crashed several times today and it is still crashing. It suddenly closes itself. It's the first time this has happened. I reinstalled it, cleared the cache tried everything to fix it from my end, nothing worked. Please fix it.

Device - samsung s10

Version installed which is compatible - 9.1.58.1567

Re: Spotify not playing on Android devices

user07 — Wed, 24 Jun 2026 12:34:50 GMT

app not working on my android but is fine on other devices, tried each method to fix it from my end, but nothing. please fix it asap.

Re: Spotify not playing on Android devices

JuliusMath — Wed, 24 Jun 2026 12:34:26 GMT

My Spotify App is not opening on my phone. I don't know if this is peculiar to my phone. I use a Google Pixel 7. Please fix this

Re: Spotify not playing on Android devices

Zynhedra — Wed, 24 Jun 2026 12:26:01 GMT

Mismo problema con huawei P20 y P30lite. Ademas, si consigue reproducirse, a las 10 segundos se cierra la app. Aunque borres datos en caché, la app sigue por detras, la vuelves a abrir y sigue bugueada.

Re: Spotify not playing on Android devices

kinzey04 — Wed, 24 Jun 2026 12:25:13 GMT

I just started having this issue 3 days ago. I've uninstalled and reinstalled the app 4 times now. I've logged out 2 twice in row multiple times as well and I'm still having the problem of the app crashing and saying there's a bug.

Re: Spotify not playing on Android devices

Maime — Wed, 24 Jun 2026 11:38:31 GMT

It is still so, nothing is solved for me.

Re: Spotify not playing on Android devices

Ruruya — Wed, 24 Jun 2026 11:38:03 GMT

Hello, it kept stopping and closing on it's own so I cleared the cache, logged in and out and even reinstalled it but now it doesn't work at all anymore! Just a black screen when I try to open it.

Re: Android app not loading

MihailY — Wed, 24 Jun 2026 14:58:07 GMT

Hey everyone,

Thanks for reporting this.

We’ve grouped your comments here to help us better pinpoint what’s going on and to collect the right info for our tech team. When you get a chance, could you share the following info (whichever you haven't already):

Your device model, OS version, and Spotify version
A quick description of the issue (a short video would be even better)
Any troubleshooting steps you’ve already tried

In the meantime, feel free to check out this troubleshooting guide for some extra tips.

We’ll keep an eye out for your replies.

Android app keeps closing

spinnychrrr — Fri, 26 Jun 2026 10:49:55 GMT

Plan

Premium

Country

USA

Device

Samsung Galaxy s10e

Operating System

Android One UI ver 4.2

My Question or Issue

Spotify app on Android keeps stopping and closing randomly after checking my queue or when changing from a podcast to a song/playlist. I've already tried logging out of my account and reinstalling the app. This happens both when i'm offline or online and has been happening a lot for the last week and a half. Pls help 🥲