topic Re: Tablet behaves like smartphone in Android

Tablet behaves like smartphone

Idefix — Tue, 31 Dec 2013 13:27:21 GMT

I installed spotify in Arnova 7G, and behaves like a mobile in spotify free, not allowed to use spotify as a tablet.

is not compatible?...

However, in Archos 10.1 woks perfectly...

Thanks

Re: Tablet behaves like smartphone

Joe — Tue, 31 Dec 2013 14:39:30 GMT

I suspect that's down to the android version. Older android versions (2.2.) can't run the most recent spotify which is needed for spotify free. I believe your Arnova is running android 2.2 so the most recent version of spotify which would be downloaded from Play would be 0.6.5. This is mmentioned in this FAQ.

Re: Tablet behaves like smartphone

Idefix — Wed, 01 Jan 2014 21:16:50 GMT

Nop, Arnova in 4.0 ice cream.... :-((

Re: Tablet behaves like smartphone

Idefix — Wed, 01 Jan 2014 21:27:28 GMT

I have another tablet sony xperia Z with spotify premium

The tablet Arnova 7 G3 (with spotify free and android 4.0.3) have same spotify version that my sony: 0.7.4.610...

I don´t understand why behaves as a smartphone....

Thanks for help.

Re: Tablet behaves like smartphone

Peter__ — Wed, 01 Jan 2014 23:27:11 GMT

I would suggest opening a dialogue with Spotify support using the online contact form too, I have a feeling this might be down to how the app detects if you are on a tablet or a phone but I'm not sure.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Re: Tablet behaves like smartphone

Idefix — Wed, 01 Jan 2014 23:37:41 GMT

Done !

Thanks for help