topic Re: Problem with external SD card in Android

Problem with external SD card

ErichBuhler — Tue, 18 Feb 2014 03:07:55 GMT

I think this issue is taking too much time to get addressed. I have:

- Removed the cache

- Removed the application

- Removed the battery

- Format the SD card

- Re-install Spotify

But the latest version does not want to detect my external 32gb SD card and save the offline files in there. I have read every single thread in this forums and on the internet and none of them work with the latest version.

Why the Android Product Owner is not available to talk through this forum and give him a more direct feedback?

Why the path option was removed from the newer versions if it gives value to their clients?

I truly believe Spotify has to be more transparent with their customers.

Re: Problem with external SD card

Daniel — Tue, 18 Feb 2014 06:40:35 GMT

After removing cake can you then re login and select 'Extreme" as the download quality and try again?

Re: Problem with external SD card

Joe — Tue, 18 Feb 2014 10:47:13 GMT

If that doesn't work, could you post a bit more information:

Device
Android version
Spotify version
Free space in internal storage
Free space on external SD card
Do you get any error messages?

Re: Problem with external SD card

ErichBuhler — Tue, 18 Feb 2014 11:55:33 GMT

bird v12
latest spotify version
2gb internal memory . 250mb free
2gb sd card. 1.3gb free
32gb external sd card. 29gb free
android version 4.03
kernel 3.0.13

removed and cleared data, removed and reinstall the battery several times. Manually removed all the Spotify left folders.

I have premium.

Re: Problem with external SD card

ErichBuhler — Tue, 25 Feb 2014 23:56:43 GMT

As I have not received any proper answer so far, I am thinking of:

1. Reverse engineering the software with non-commercial intentions

2. Trace the code line by line

3. Find the bug and send the correction to the customer service.

I am now trying to see where the information about the database is stored so I can change it to a new folder/sd card.

Is there any open-source which works with Spotify?

Re: Problem with external SD card

Daniel — Wed, 26 Feb 2014 06:08:12 GMT

Did you try as I suggested? Clear cache, login, select extreme quality, then make playlists offline?

I agree it is an issue, but this seems to work for some people.