topic Re: Internet connection lost - keeps happening in Android

Internet connection lost - keeps happening

NichoV — Mon, 24 Feb 2014 08:40:24 GMT

Hi,

I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone.

I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (really) short while.

This has been going on for a very long time and I have tried reinstalling, relogging and I've even gotten a new cell phone and the same problem has occurred.

This has gotten me frustrated because I'm paying a fee to have this app working and it isn't even working properly. Please respond and tell me how to fix this or at least compensate for this.

- Nicholas V.

Re: Internet connection lost - keeps happening

Peter__ — Mon, 24 Feb 2014 11:33:29 GMT

When you say loses connection, do you get an error message in the app or does it simply stop streaming?

Re: Internet connection lost - keeps happening

NichoV — Thu, 27 Feb 2014 14:22:24 GMT

Well both actually. I get the error message at the bottom when i search for songs and in playlists and stuff, and the streaming just stops even when it's on wi-fi.