topic Re: Unable to share my music in Facebook in Android

Unable to share my music in Facebook

eppybird — Tue, 04 Mar 2014 09:40:38 GMT

Hi, I'm unable to share the song I'm listening to on Facebook since 2 days ago. I'm using Android device. Facebook app opens up with this error message: "Share preview could not be fetched". Anyone else facing the same problem? How can I resolve this? Thank you in advance.

Regards

Re: Unable to share my music in Facebook

Merik — Tue, 04 Mar 2014 10:10:13 GMT

To further Investigate please provide the following:

Android Model:

Android Version:

Spotify App Version:

Facebook App Version:

If you can, also provide some screenshots! 🙂

Re: Unable to share my music in Facebook

Daniel — Tue, 04 Mar 2014 10:49:50 GMT

Can you confirm if you are using the normal Facebook or the alpha/beta version?

Seems a few issues with Spotify & Facebook at the moment.

Re: Unable to share my music in Facebook

eppybird — Tue, 04 Mar 2014 12:25:15 GMT

Hi,

These are the information:

Android Model: SHW-M440S

Android Version: 4.1.2

Spotify App Version: 0.7.2.402-g40e8dcb4

Facebook App Version: 6.0.0.28.28

Thank you.

Regards

Re: Unable to share my music in Facebook

eppybird — Tue, 04 Mar 2014 12:26:53 GMT

Hi,

I am not sure if it is Alpha/Beta. But the version is 6.0.0.28.28.

Between, this issue just started 2 days ago. Before this I had no problem.

Regards

Re: Unable to share my music in Facebook

Peter__ — Tue, 04 Mar 2014 12:33:16 GMT

Is this happening on all content or just particular tracks?

Re: Unable to share my music in Facebook

eppybird — Tue, 04 Mar 2014 13:00:16 GMT

It's happening for all tracks (at least from what I have tried) from "The Killers"

Re: Unable to share my music in Facebook

Merik — Tue, 04 Mar 2014 14:06:30 GMT

Right now it looks like it's not a user error and it's a bug.

Workaround: Instead of sharing through facebook, copy the share link and enter the link manually (paste it) when posting a Facebook post. Hopefully, that works.

From what I believe, Facebook scrapes the link and pulls that information into a preview window. I could be totally wrong, which most likely I might be, it could be Spotify not sending the right link/data or the song is not availble in your region.

If there is still a link when trying to share, could you please post that link. 😄

I reached out to the Facebook Developer Community, if I find something, I'll let you know! 🙂

---

I'm not sure if this means anything, but here is an update:

Tracks that can't be played in my country don't load a preview box when posting the link on Facebook. If I try to share the song from my client it doesn't even go through.

Re: Unable to share my music in Facebook

Peter__ — Tue, 04 Mar 2014 15:24:39 GMT

Could you copy the link as @Merik mentioned above but also post the link here?