topic Re: Browse Feature stuck loading in Android

Browse Feature stuck loading

Guilty_Pleasure — Tue, 18 Feb 2014 14:59:16 GMT

Hi there!

I'm a Premium user, have the latest version installed on my tablet, and I've been having this problem the past few days, everytime I try tro browse on a different category, In the Browse feature, it will only load 10 playlists, and stuck there, never loading any more lists. I can filter them, etc...but will always load just 10, and remain loading.

I'd apreciate a solution to this, I find it a very interesting feature!

I tried reinstalling, clearing cache etc... but It doesn't solve the problem.

Thank you very much

Re: Browse Feature stuck loading

Greg — Tue, 18 Feb 2014 16:07:33 GMT

Looks like I'm seeing the same behaviour on my device too.

Thanks for bringing this up, I'll let the right people know!

Re: Browse Feature stuck loading

jaimefins46 — Tue, 18 Feb 2014 18:57:56 GMT

its happening to me too on my HTC one

Re: not all playlists are loading

toyosadare — Tue, 18 Feb 2014 19:16:08 GMT

http://postimg.org/image/g026x1box/ here's the problem, sorry

Re: not all playlists are loading

Peter__ — Tue, 18 Feb 2014 20:22:43 GMT

@toyosadare wrote:
http://postimg.org/image/g026x1box/ here's the problem, sorry

Going to merge your post into a similar topic @toyosadare . Spotify are looking into this.

Re: Browse Feature stuck loading

derektakiaferro — Tue, 18 Feb 2014 23:29:50 GMT

I am having the same issue. Is there a solution yet?

Re: Browse Feature stuck loading

vito-mastrangel — Wed, 19 Feb 2014 08:21:42 GMT

Same issue for me too, any news from you?

thanks

Re: Browse Feature stuck loading

axelrod64 — Wed, 19 Feb 2014 11:50:09 GMT

Hi...

I have exactly the same issue.... it started a few days ago. I tried to fix it deleting cache anda data, and uninstalling the app but no luck at all.

Any fix?

Thanks.

Spotify Android v.0.7.6.344

Samsung Galaxy S4 i9505

browsing problems

stevehiscott — Wed, 19 Feb 2014 12:15:31 GMT

Hi ive got spotify free on my s4 mini when I go to the browse option it only loads up the first 6 options then when I scroll down I get the little green circle that just constantly rotates why is this problem occurring

Re: browsing problems

Peter__ — Wed, 19 Feb 2014 13:44:27 GMT

@stevehiscott wrote:
Hi ive got spotify free on my s4 mini when I go to the browse option it only loads up the first 6 options then when I scroll down I get the little green circle that just constantly rotates why is this problem occurring

I'm merging your post into a topic about this. Spotify are looking into it. 😉

Re: browsing problems

Richard — Wed, 19 Feb 2014 15:40:34 GMT

Thanks for reporting this! We've now pushed out the fix and playlists are showing properly again.

Happy browsing, everyone!

Re: Browse Feature stuck loading

Allisoncr — Tue, 04 Mar 2014 19:53:54 GMT

I have been having an issue with the "browse" tab showing a continuous loading ring when I pull up Spotify on my desktop. This problem has occured since the first day I purchased my spotify premium (about a month ago) I have been waiting on a solution to this problem but there seems to be none that have arisen yet. I am a little frustrated seeing that I pay for this service that I can't use to its full extent.

Has there been any news of a solution to this?

Re: Browse Feature stuck loading

Peter__ — Tue, 04 Mar 2014 19:57:10 GMT

There are no ongoing issues with Browse on the desktop that I am aware off. Have you tried a clean reinstallation of the app?

Re: Browse Feature stuck loading

sashlanger — Sun, 23 Mar 2014 14:19:55 GMT

OS X 10.9.1

Spotiy 0.9.7.16g4b197456

Since 2-3 days my "browse" function on my Mac doesn't work anymore. It is stuck loading. On my iPhone it works fine.

I did the clean App uninstall including cache, restart and everything. downloaded new installer and reinstall but the issue is still there.

Is there any solution yet??

cheers

sascha

Re: browsing problems

sashlanger — Sun, 23 Mar 2014 14:28:58 GMT

@Richard,

I am having since 2-3 days the same issue than reported here initially. So it seems the fix which you have provided above isn't working for me anymore.

OS X 10.9.1

Spotiy 0.9.7.16g4b197456

Since 2-3 days my "browse" function on my Mac doesn't work anymore. It is stuck loading. On my iPhone it works fine.

I did the clean App uninstall including cache, restart and everything. downloaded new installer and reinstall but the issue is still there.

Is there any solution yet??

cheers

sascha

Re: browsing problems

cartercoulombe — Thu, 27 Mar 2014 15:43:49 GMT

I have been having the same issue. For about a week now. Seems like people have been having this issue since February, and there is still no fix yet? I find this very frustrating, considering I pay monthly, and the browse feature is the real reason for doing so.

What gives, Spotify? Almost two months and no solution has been provided other than a 'clean uninstall' which I have tried about 5 times now. Seems rather rediculous to me.

Re: browsing problems

Joe — Thu, 27 Mar 2014 16:29:47 GMT

I'm locking this thread as the original issue on android has been resolved. There are currently server issues affecting some people and it looks like staff are posting updates in this thread.

Anyone experiencing other issues with the desktop client should post in the desktop section. Thanks.