topic Re: Syncing error in Android

Syncing error

Jannikki — Thu, 20 Mar 2014 19:55:16 GMT

Everytime I try to sync my one and only playlist, this same message appears: Syncing error, Unknown error. Also syncing doesn't happen with my computer. My phone is brand new Samsung galaxy S4 Mini. I have tons of free space, I've tried to turn on 2/3G, Wlan, available offline etc..

Please help!

Re: Syncing error

Joe — Thu, 20 Mar 2014 20:00:15 GMT

Hi. That should fix itself with a reinstallation. Shout if you still have problems.

Re: Syncing error

Jannikki — Thu, 20 Mar 2014 20:03:28 GMT

Hi, I have tried to log out and reinstall spotify app numerous times. So no help from that.

Re: Syncing error

Joe — Thu, 20 Mar 2014 20:07:37 GMT

OK. let's check some other stuff. Does the playlist contain just local files (music you own) or spotify content?

Re: Syncing error

Jannikki — Thu, 20 Mar 2014 21:01:24 GMT

My last phone was Samsung Galaxy S2, and it was the only device where i used spotify. Today I logged into desktop app for the first time and message "There was a problem with a spotify server" keeps appearing when "available offline" is clicked in playlist section. And whatsoever, nothing from my computer wasn't downloaded to my old phone.

Re: Syncing error

Rafael — Thu, 20 Mar 2014 21:46:34 GMT

I've done some maintenance in your account.

Can you now try to sync your Spotify?

Re: Syncing error

Jannikki — Thu, 20 Mar 2014 22:01:18 GMT

Noup, nothings different... Sorry xD

Re: Syncing error

Peter__ — Thu, 20 Mar 2014 23:56:01 GMT

Does your phone have an SD card in it? As a test, does it work without the SD card?

Re: Syncing error

Jannikki — Fri, 21 Mar 2014 16:19:23 GMT

Now everythings working just fine!

And Peter, earlier it didn't matter whether the sd card was in or out.