topic Re: wrong profile in Android

wrong profile

Adam97 — Sat, 22 Mar 2014 23:51:15 GMT

When I'm checking my profile on Spotify on my phone, it appears an other person than me. It shows my own songs and playlists etc, but shouldn't it also show me, when I click on "profile"?

Re: wrong profile

Joe — Sun, 23 Mar 2014 00:51:48 GMT

Has someone else used your phone to access their facebook?

Re: wrong profile

Adam97 — Sun, 23 Mar 2014 01:14:43 GMT

Nope, it's someone i've never seen or met before. It's only on my Phone that someones other profile appears.

Re: wrong profile

Joe — Sun, 23 Mar 2014 01:28:54 GMT

Could you try reinstalling the spotify app?

Re: wrong profile

Adam97 — Sun, 23 Mar 2014 09:42:40 GMT

I've done it, but it didn't work.

Re: wrong profile

Joe — Sun, 23 Mar 2014 10:37:39 GMT

Hmmmm. What username appears in these places:

Android app settings under "Log out" at the end
Android app profile tab
On your account overview
On the desktop client in the top right

Re: wrong profile

Adam97 — Sun, 23 Mar 2014 11:48:39 GMT

1. Me(Adam Carlsson)
2. Not me (som profile named Adam Reuterskiold)
3. Me(with my facebook picture)
4.Me.

Its only on the Android profile tab where it isnt me that appears.

Re: wrong profile

Joe — Sun, 23 Mar 2014 11:55:48 GMT

Thanks. A few folk are reporting profiles not loading at all today so I'm wondering if this is connected. Give it until tomorrow and, if you still have this happening, get in touch with the support guys. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.