topic Re: Sync'ed Local Files: no volume when Playing, no error message. in Android

Sync'ed Local Files: no volume when Playing, no error message.

MrGlenn — Wed, 07 May 2014 09:01:02 GMT

Hello!

On the latest version I have run into a strange problem. I can sync a Playlist containing only Local Files, and it shows 100% Complete.

But when I try to play the songs, only the first 209 songs actually work. The rest does not give an error message, but there is no sound at all when I try to play them.

I have tried sync'ing several smaller Playlists and different songs, but no matter what I do, any song after the first 209 just plays without any sound.

I can see they are all sync'ed in the File Manager, but the Spotify Player only works with those first 209 songs.

Sync'ing additional Online songs works like a charm, this issue only applies to Local Files.

Re: Sync'ed Local Files: no volume when Playing, no error message.

Peter__ — Wed, 07 May 2014 12:33:05 GMT

Weird, could you let us know what version of android and Spotify you are using? Also, is your Spotify using an SD card for storage?

Re: Sync'ed Local Files: no volume when Playing, no error message.

MrGlenn — Wed, 07 May 2014 17:53:42 GMT

Android 4.2.2

Spotify: whatever the latest version from Google Play is.

I did not notice this behaviour in the old version/UI. But I only just started sync'ing my Local Files.

I do use an SD card, Spotify has no problem recognizing it, the appropriate folders are all created automatically.

I even tried going into the File System to where the Local Files are (the user folder); I can even test-play them manually from there. So I am sure all the songs have sync'd, the ones after 209 just don't have any sound when playing through Spotify.

(To be fair, I should also add that I am using the app on BB10.

But I have seen this error mentioned in some other topics about Local Files here in the Android section, so I am pretty sure it is not an OS-compatibility issue. Also, BB10 is basically a rooted Android device nowadays, with the latest updates at least, and the Spotify App is fully functional otherwise.)

It would be nice if someone could help me with this.

Re: Sync'ed Local Files: no volume when Playing, no error message.

MrGlenn — Sun, 11 May 2014 22:09:43 GMT

Okay, so I found a (somewhat cumbersome) workaround to get Local Files working again!

Starting from scratch:

- Create empty Playlist, set to sync/available offline.

- Move the songs you want to sync this new Playlist (step 1) one Artist/Album at a time!

! Make you do this one album at a time to be safe !

- While the device is sync'ing make sure the screen stays active!

! If the screen turns off this can somehow cause a (connection) issue !

- After you finish sync'ing check the last song, if that plays, all the other songs will play as well!

! If you have a lot of music to sync, you should check after every few, to make sure the sync'ing is still working !

Fixing a broken playlist:

If you somehow run into an error, and the songs are not playing/there is no sound, do the following:

- Delete the non-working songs from the playlist.

- Close the Spotify App.

- Go to file manager, find the Spotify LocalSync folder (SD card: "\Android\data\com.spotify.mobile.android.ui\files\spotifycache\Users\")

- Copy all files from that Folder to a new one called Temp.

- Remove the LocalSync folder

- Rename the Temp folder to LocalSync.

This way any temporary files that might be giving problems are ignored/removed, and you can continue from wherever the sync'ing process went wrong. So you do not have to start all over again.