topic Re: Android Update Problems in Android

Android Update Problems

jazzmbarry — Wed, 07 May 2014 15:03:52 GMT

Since the last "update" spotify hasn't been working on my phone. I log in and try to download my music and listen to music but when ever I move around the folders, the app glitches out and it semi restarts jumping through the log in screen again and then ending up on the browse screen. Where it just does the same thing again every 10 seconds or less. I can't get to anything. After 10 seconds it says I'm offline when I'm not, jumps to the main log in screen then back to browse. My account works on my computer and all the computers I bring it up on, just my phone is glitching out. I've tried restarting my phone, closing the app and opening it again and also uninstalling the app and installing it again and the problem persists.

Re: Android Update Problems

Peter__ — Wed, 07 May 2014 15:15:10 GMT

What device do you have?

Re: Android Update Problems

jazzmbarry — Wed, 07 May 2014 15:16:15 GMT

HTC One, I've had it for little over a year.

Re: Android Update Problems

jbihari — Wed, 07 May 2014 15:19:03 GMT

Its happening to me I have the samsung galaxy s3

Re: Android Update Problems

JPR925 — Wed, 07 May 2014 15:26:00 GMT

I have this same issue. Galaxy S4

Re: Android Update Problems

Peter__ — Wed, 07 May 2014 15:43:17 GMT

Got a few reports of this yesterday on S5's too, I'll get this passed over to the Spotify guys.

Re: Android Update Problems

Pabs1974 — Thu, 08 May 2014 19:04:10 GMT

I've got same problem with Nexus 4 and Nexus 7. Includes downloaded tracks so not just a streaming issue.

Re: Android Update Problems

ryan968 — Fri, 09 May 2014 06:00:11 GMT

Same probablem on my Samsung galaxy s3. I went as far as doing a factory reset as well as formatting my ad card, still having the same problem. Jumping between browse and login screen, will only play first 7-10 seconds of a streamed song. Will not download songs or will download songs but delete them shortly after. Intermittently displaying "you are offline" screen. Have only been having the problems since the new app was released.

Re: Android Update Problems

Sommerac — Fri, 01 Jan 2016 09:12:15 GMT

My app doesn't log out, but after every action, it closes the screen. When I reopen the app, it goes back to my playlist screen. This makes it difficult to search, etc. Please help! I have a Droid Turbo.