topic Re: Fichier Locaux non disponoble in Android

Fichier Locaux non disponoble

kent34 — Thu, 22 May 2014 13:38:16 GMT

Bonjour,

J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dessus , un message s'affiche " ce titrer n'est pas disponible".

D'ou cela peut il venir?

Re: Fichier Locaux non disponoble

blake — Thu, 22 May 2014 14:24:51 GMT

@kent34 wrote:

Bonjour,

J'ai un problème avec spotify sur android, lorsque j'ajoute un fichier local depuis mon pc je peux le lire depuis celui ci mais le titre et grisé sur mon smartphone et quand je clique dessus , un message s'affiche " ce titrer n'est pas disponible".

D'ou cela peut il venir?

Hi,

Support in the forums is available in English only, but I think I understand your issue: local files synced to your phone display the error message "this track is not available."

When you go to your account page, does it say you have premium at the bottom of the page? You must have an active Premium membership to use anything besides shuffled playlists on a mobile phone.

If your account is showing up as Premium, trying logging out of the Spotify account on your phone and logging back in.

Re: Fichier Locaux non disponoble

kent34 — Thu, 22 May 2014 17:55:28 GMT

Thanks To answer, i have an active premium membreship i did what you say and a lot of other things but nothing work,, i really don't know what to do.
(sorry i'm french and i speak english a little)

Re: Fichier Locaux non disponoble

blake — Thu, 22 May 2014 19:10:50 GMT

@kent34 wrote:
Thanks To answer, i have an active premium membreship i did what you say and a lot of other things but nothing work,, i really don't know what to do.
(sorry i'm french and i speak english a little)

I'm sorry that didn't work. Have you tried uninstalling the app from your phone and then redownloading it from Google Play? You'll have to sync your local files again.

Re: Fichier Locaux non disponoble

kent34 — Thu, 22 May 2014 19:27:15 GMT

No but i Will do it now

Re: Fichier Locaux non disponoble

kent34 — Thu, 22 May 2014 19:51:58 GMT

That didn't work.... 😕

Re: Fichier Locaux non disponoble

blake — Thu, 22 May 2014 22:08:22 GMT

Hi,

Sorry that didn't work: those two steps often fix the problem. Can you tell us which phone and Android OS version you have?

Another user had some success with several different steps in a similar problem awhile back: http://community.spotify.com/t5/Help-Android/Local-files-won-t-sync-with-Android-Phone/m-p/232974#M11946

Re: Fichier Locaux non disponoble

kent34 — Fri, 23 May 2014 06:46:31 GMT

I have a Samsung galaxy s4 with android 4.2

Re: Fichier Locaux non disponoble

blake — Fri, 23 May 2014 20:54:02 GMT

@kent34 wrote:
I have a Samsung galaxy s4 with android 4.2

Thank you for the information, and I hope someone with more experience with the Galaxy S4 can chime in.

A user with similar issues found that it was a Windows firewall: http://community.spotify.com/t5/Help-Android/Device-not-showing-up-Phone-will-not-sync-Local-files-greyed-out/m-p/584714#M21439

Re: Fichier Locaux non disponoble

Jb196 — Sun, 29 Jan 2023 19:30:15 GMT

On est dans le même bateau …

we’re in the same boat …