topic Re: Android 4.4.2 in Android

Android 4.4.2

eivindobirk — Fri, 23 May 2014 16:34:30 GMT

Hi!
I just updated my android version to 4.4.2. Now, every time I try to open spotify, all that pops up is the menu icon in the top left corner, but when I tap it, nothing happens. What do I do?
I'm using a Sony Xperia Z.

Re: Android 4.4.2

Peter__ — Fri, 23 May 2014 16:45:36 GMT

Have you tried removing and re-installing Spotify?

Re: Android 4.4.2

eivindobirk — Fri, 23 May 2014 17:25:42 GMT

Of course I have tried it

Re: Android 4.4.2

zarathustraa — Sun, 25 May 2014 22:40:01 GMT

I have this problem too, it is solved ?

Im premium user and this funcionality is important for me (i veery often listen spotify through Xperia Z).

Re: Android 4.4.2

eivindobirk — Mon, 26 May 2014 06:26:56 GMT

I still experience the same problem, maybe if spotify could recode the app to make it compatible with Android 4.4.2?

Re: Android 4.4.2

olejon — Mon, 26 May 2014 06:55:02 GMT

Works fine here on Android 4.4.2 (Nexus 5).

This is in the wrong part of the forum.

Re: Android 4.4.2

Peter__ — Mon, 26 May 2014 10:56:11 GMT

@olejon wrote:
Works fine here on Android 4.4.2 (Nexus 5).

This is in the wrong part of the forum.

Didn't even notice! Moving Desktop --> Android

Re: Android 4.4.2

MichelR — Mon, 26 May 2014 12:08:35 GMT

Hey eivindobirk, I had the same problem with my spotify, but instead of uninstalling, I had to just clear the offline data from the app, that worked for me.

Also, in another thread, someone suggested to remove the cache on the external storage (Settings -> Apps -> Swype to 'All' -> Find "External Storage" and clear cache -> restart), i did both to solve the problem

hope it helps 😃

Re: Android 4.4.2

zarathustraa — Mon, 26 May 2014 17:58:41 GMT

ITS WORK!! Just delete app storage data and login again. THX man!!

Re: Android 4.4.2

eivindobirk — Mon, 26 May 2014 23:03:20 GMT

Thanks a lot guys! It's working just like normal now

Re: Android 4.4.2

Mei006 — Mon, 02 Mar 2015 23:05:46 GMT

hi, i am using Galaxy s4 and was using this app fine before i did a hard reset on my phone. i have a premium account because this app is really useful. now, when i reinstalled spotify and tried to launch it it only goes to a black screen and pop up saying SPOTIFY HAS STOPPED. i tried to uninstall reinstall and unmount/mount my sd card with no positive results. also tried to do clear cache and clear data still it didn't work. please help!

Re: Android 4.4.2

Daniel — Tue, 03 Mar 2015 09:54:45 GMT

@Mei006 wrote:

hi, i am using Galaxy s4 and was using this app fine before i did a hard reset on my phone. i have a premium account because this app is really useful. now, when i reinstalled spotify and tried to launch it it only goes to a black screen and pop up saying SPOTIFY HAS STOPPED. i tried to uninstall reinstall and unmount/mount my sd card with no positive results. also tried to do clear cache and clear data still it didn't work. please help!

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues