topic Re: New version won't close on S3 running Android 4.3 in Android

New version won't close on S3 running Android 4.3

acana79 — Thu, 29 May 2014 18:51:04 GMT

Hi,

After updating to the latest version, the icon in the upper left hand corner of the screen refuses to go away. And opening task manager shows spotify in progress but I can't terminate the program. Does anybody have the same issues?

Samsung Galaxy S3

Android 4.3 - non-rooted device

Regards

Andreas

Re: New version won't close on S3 running Android 4.3

Baroninkjet — Thu, 29 May 2014 18:55:55 GMT

I was doing OK with the new version UNTIL I got an update of an even newer one pushed late Wed. A variety of things go wrong. The music bar at the bottom sometimes disappears. Screen flashes and music cuts out sometimes.

This is with I9300 on 4.2.2.

Re: New version won't close on S3 running Android 4.3

ryan968 — Fri, 30 May 2014 01:32:42 GMT

I have the same problem. my spotify doesnt really even work, it resets every 10 seconds, and leaves the notification icon on the top left corner. I have to force stop the app to get it to go away.

samsung galaxy s3.

Re: New version won't close on S3 running Android 4.3

acana79 — Fri, 30 May 2014 08:35:00 GMT

It feels like they, in a panic move because of the security breach, released this updated version without proper testing. Hopefully will get a working solution within a couple of days, but this pisses me off greatly. They basically made the application useless.

Re: New version won't close on S3 running Android 4.3

Baroninkjet — Fri, 30 May 2014 14:32:05 GMT

I uninstalled and reinstalled, then cleared data and mine is acting better now. Fingers crossed...

Re: New version won't close on S3 running Android 4.3

acana79 — Fri, 30 May 2014 20:17:42 GMT

Yea, did that too. So far so good. Will kep you guys updated here if the problem persists.

Re: New version won't close on S3 running Android 4.3

user-removed — Sat, 31 May 2014 00:08:34 GMT

I am starting to wonder if all android users at least those now compatible with at least the ARMv7 processors need to just do an uninstall and clean up the remaining old and messed up new spotify app stuff left over, and then just reinstall the new app from the app store.

Information here at this thread http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 might just save some users their sanity. A nice fresh clean removal of all the spotify app stuff and install the new app again. Can't hurt.