https://community.spotify.com/t5/Android/What-is-spotify-thinking/m-p/807681#M29463 <P>Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connection as with the old version and my phone works fine with every other app or browser.</P> <P>&nbsp;</P> <P>Every time I start the app I sometimes have to login again without reason. Also when I finally get the app started, my downloads are deleted again.. every time.. Which is annoying as downloading suddenly takes like 4 minutes per song with the new version.</P> <P>&nbsp;</P> <P>Also the speed of the new app is a problem. If I click any button (even the play and pauze button) the app freezes for at least 30 seconds and nothing happens. Which means that randomly music will start to play when I dont want it and when I want to pauze it again it keeps playing and I physically have to turn down the volume of my phone to stop it.</P> <P>&nbsp;</P> <P>Finally most of the time I play a song, nothing happens. The timecode plays but no sound comes out.</P> <P>&nbsp;</P> <P>I really dont understand any of this. How can a service which I pay 10 euros a month for not solve these problems (which apperantly a lot more people have) within hours. Instead of not doing anything about it for days now. I will wait one more day for you to fix this. After that I dont see any reason why I should keep paying and will require a refund for the month of june and a cancellation of my account.</P> Fri, 30 May 2014 18:05:54 GMT gjzdp 2014-05-30T18:05:54Z https://community.spotify.com/t5/Android/What-is-spotify-thinking/m-p/807681#M29463 <P>Since the new update spotify is not working anymore for me. I am using a galaxy s5 and have been using spotify for a year now previously on a galaxy s3. For the record I am using the same data connection as with the old version and my phone works fine with every other app or browser.</P> <P>&nbsp;</P> <P>Every time I start the app I sometimes have to login again without reason. Also when I finally get the app started, my downloads are deleted again.. every time.. Which is annoying as downloading suddenly takes like 4 minutes per song with the new version.</P> <P>&nbsp;</P> <P>Also the speed of the new app is a problem. If I click any button (even the play and pauze button) the app freezes for at least 30 seconds and nothing happens. Which means that randomly music will start to play when I dont want it and when I want to pauze it again it keeps playing and I physically have to turn down the volume of my phone to stop it.</P> <P>&nbsp;</P> <P>Finally most of the time I play a song, nothing happens. The timecode plays but no sound comes out.</P> <P>&nbsp;</P> <P>I really dont understand any of this. How can a service which I pay 10 euros a month for not solve these problems (which apperantly a lot more people have) within hours. Instead of not doing anything about it for days now. I will wait one more day for you to fix this. After that I dont see any reason why I should keep paying and will require a refund for the month of june and a cancellation of my account.</P> Fri, 30 May 2014 18:05:54 GMT https://community.spotify.com/t5/Android/What-is-spotify-thinking/m-p/807681#M29463 gjzdp 2014-05-30T18:05:54Z https://community.spotify.com/t5/Android/What-is-spotify-thinking/m-p/807687#M29464 <P>As you can see, basically this entire forum's front page is covered with people asking similar questions.&nbsp;</P> <P>&nbsp;</P> <P>As you can see, Spotify is more or less ignoring it at this point, letting us inmates run the asylum. I can't promise you that other services will be better, but I find it hard to imagine in any way they could be worse.&nbsp;</P> <P>&nbsp;</P> <P>On the other hand, if you want nearly invisible customer support, amateurish development, and the chance to get hacked, keep using Spotify!</P> Fri, 30 May 2014 18:16:24 GMT https://community.spotify.com/t5/Android/What-is-spotify-thinking/m-p/807687#M29464 Andrews32 2014-05-30T18:16:24Z