topic Spotify Android; This item cannot be installed in your device's country [guernsey] in Android

Spotify Android; This item cannot be installed in your device's country [guernsey]

samuelBer — Sat, 31 May 2014 13:01:59 GMT

Hi,

Since this morning my Spotify App is unavailable. It says that I have to upgrade it:

"This version of Spotify is no longer supported. Please go to googlle Play and install the new version"

So I go to google Play and try to upgrade it but it says "This item is not abailable in your country".

I live in Guernsey (Crown dependency, present in the list of available countries) and the carrier stated in Google Play is Jersey Telenet. My mobile is a Sony Z1 Compact D5503.

Does anyone have an idea how I could solve this problem ?

Thanks

Re: Spotify Android; This item cannot be installed in your device's country [guernsey]

Thevirex — Sat, 31 May 2014 16:57:38 GMT

Hi, all,
I was usual to play spotify with my HUAWEI U8650-1 with android 2.3.6
Two days ago i had to upgrade the app to spotify music but it was impossible.
Google play store said that my device is incompatible with the new version. i tried to force the upgrade but app doesn't work.
Any suggestion other then "change the device" ?
Many thanks in advance.
Kr
Thevirex

Re: Spotify Android; This item cannot be installed in your device's country [guernsey]

Peter__ — Mon, 02 Jun 2014 15:03:54 GMT

@samuelBer - Can you download it manually from the mobile website?

https://m.spotify.com/uk/?group=android

@Thevirex - I suspect you have been caught by Spotify's end of support for armv5 and armv6 processor devices, which was confirmed (and discussed at length) over on this topic:

http://community.spotify.com/t5/Help-Android/Samsung-Galaxy-Ace-new-version-of-spotify-is-not-compatible-with/m-p/806139/highlight/true#M29276

Re: Spotify Android; This item cannot be installed in your device's country [guernsey]

Thevirex — Sat, 07 Jun 2014 13:38:59 GMT

Bad news, anyway thank you very much for your answer.

Mario