topic Re: No longer compatible with my device? in Android

No longer compatible with my device?

moirav — Sat, 07 Jun 2014 20:44:48 GMT

Coool --

Okay, so I bought Spotify Premium, and I was really happy listening to music on my phone (TMobile Prism). However, I downloaded to many songs on my device and it ate up all the space on my SD card ... I decided to uninstall the app instead of removing all the songs. I figured I could just reinstall Spotify, but now it's telling me my phone isn't compatible with the app and I can't get it back.

Basically, it looks like Spotify Premium was a waste of money -- do I have to buy a new phone or is there a way I can get the old version of the app?

Re: No longer compatible with my device?

Joe — Sat, 07 Jun 2014 20:53:51 GMT

Hi. It seems that the release following this notice is incompatible with older/budget devices not running ARM 7. I can't be certain but it's likely your mobile falls into the "no longer compatible" category. There's been a lot of discussion on this in this thread, including staff comment.

Re: No longer compatible with my device?

moirav — Sat, 07 Jun 2014 21:19:01 GMT

Thanks! So basically ... new device is the only way to remedy this? How do I know if what I purchase is going to be compatible?

Re: No longer compatible with my device?

Joe — Sat, 07 Jun 2014 21:32:27 GMT

It needs to be running ARM7. There's a table on this site but I'm notsure it has been updated for a while. This is something of a nightmare since the ARM version isn't generally shown in a phone spec 😞 All I can suggest is to maybe wander over to the XDA forums and ask there, if you can't find the information using Google search.

I can't help feeling that Spotify have added a layer of complexity to the "is my phone compatible" question which is going to turn a lot of folk off.

Re: No longer compatible with my device?

Andrews32 — Sun, 08 Jun 2014 19:00:40 GMT

Don't forget, if you have an arm7 device, support for that may be cut off at any time as well in a forced update. This sets a pretty terrifying precedent!